Ratings based on 116 Verified Reviews

3.6 out of 5
83% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Las Pocicas, Spain

Posted 17 Feb 2020
Close to town centre, restaurants, shopping etc. Clean a d quiet,
4 out of 5
by A verified traveler

Value for money.

Posted 16 Dec 2019 on Hotels
Restaurant was closed so breakfast was in the cafe downstairs, the choice was awful and the staff where not pleasant, but for the money this hotel is great value.
4 out of 5
by A verified traveler

Nice hotel

Posted 15 Dec 2019 on Hotels
Basic hotel but very clean. Staff is very friendly and welcoming. Very conveniently located just in the heart of Santa Polla. All the amenities are just in 5 mins walking distance from the hotel. I only have 2 recommendations for hotel Patilla- make the walls more soundproof and get some English channels on tv. Everything else was fantastic.
4 out of 5
by A verified traveler

Posted 24 Nov 2019
For the price charged did not expect a decent breakfast, but it was self-service including eggs bacon, juices, cold meats, as much tea/coffee and toast as you wanted. Good start to the day. No rushing you out of your room on check out day. Great central location for a winter break.
3 out of 5
by A verified traveler

Posted 27 Oct 2019
It’s positive in the centre of Santa Pila is great. Proximity of transport is good. Menu is rather limited, especially for a vegetarian Restaurant staff are extremely helpful and kind. Front desk staff appear rather indifferent
Comment from Hotel Management
6 Nov 2019 by Patricia, Hotel Management
Thank you very much for your comments.
4 out of 5
by A verified traveler

Nice stay

Posted 10 Oct 2019 on Hotels
Can not moan about this hotel it was in a great area and most of staff were friendly except for the odd couple .
Comment from Hotel Management
10 Oct 2019 by Patricia, Hotel Management
Thank you very much for your comment.
1 out of 5
by A verified traveler

Posted 27 Sep 2019 on Hotels
Poor nutrition. (breakfast) The air conditioner in the room releases condensation which drips fast on the floor. There was no charge for renting a safe. The last day demanded payment of 30 €.
Comment from Hotel Management
10 Oct 2019 by Patricia, Hotel Management
Thank you for your comment. We are very sorry about your experience and we hope you could give us another opportunity, so we can solve all of this.
5 out of 5
by A verified traveler

Posted 13 Sep 2019 on Hotels
Great Spanish old style Hotel right in the middle of Santa Pola, festival on as well, right past the door, well done Patilla and staff, lovely stay we will be back.
Comment from Hotel Management
22 Sep 2019 by Patricia, Hotel Management
Thank you very much, we are glad you liked it! See you soon!
5 out of 5
by A verified traveler

Posted 11 Sep 2019 on Hotels
Comment from Hotel Management
22 Sep 2019 by Patricia, Hotel Management
Muchas gracias por su puntuación.
5 out of 5
by A verified traveler

Posted 20 Aug 2019 on Hotels
Very basic but clean hotel, would stay again
Comment from Hotel Management
20 Aug 2019 by Patricia, Hotel Management
Thank you very much for your comment. We are glad you were comfortable. :)