Ratings based on 523 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
We had a junior suite which was excellent.
I would highly recommend it
Comment from Hotel Management
31 Dec 2024 by Quality dept., Hotel Management
Dear Roy,How wonderful it is to close the year with a beautiful review like yours! Thannk you very much!!We hope you are enjoying a happy Christmas holiday with your loved ones and a happy new year,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 29 Dec 2024
No kettle in the room was a pain
Comment from Hotel Management
31 Dec 2024 by Quality dept., Hotel Management
Dear Ricky,Thank you for your trust choosing us during your visit to Santa Pola.We are happy to know that you have enjoyed your stay and we take note about your comment of kettle. We guarantee that we will have all our rooms with one the next year. Please, come back again.Kind regards and Happy New Year,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 28 Dec 2024
Excellent hotel
Comment from Hotel Management
31 Dec 2024 by Quality dept, Hotel Management
Thank you very much, Damian, for this wonderful value of your experience with us!! The most satisfying thing for us is to know that our guests have enjoyed their stay at our hotel. Please, come back soon.Warm regards and Happy New Year!!Quality dept.AJ Gran Alacant
by A verified traveler
Posted 28 Dec 2024
Very clean and modern hotel with a great breakfast
Comment from Hotel Management
31 Dec 2024 by Quality dept., Hotel Management
Dear Leisha,How glad we are to hear that you enjoyed your stay at our hotel and that you especially liked the breakfast and cleanliness! We share your impressions with the teams in these areas. They will be very happy!! THANK YOU VERY MUCH.We hope to see you again very soon.Kind regards and Happy New Year,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 19 Dec 2024
Room and all public areas spotless, modern and pleasant. Breakfast, while ok, could be improved with a little more choice. Overall, very good value for money.
Comment from Hotel Management
19 Dec 2024 by Quality Ambassador dpt, Hotel Management
Dear Stephen, Thank you for your kind feedback! We're glad to hear that you enjoyed our hotel. We appreciate your suggestion and your comments are valuable to us and motivate us to keep improving. We look forward to welcoming you back soon! AJ team
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Quality dept., Hotel Management
Thank you very much Ian for your kind value of your experience with us!Please, come back soon.Warm regards and Merry Christmas,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 11 Dec 2024
Great hotel if you want to visit the Gran Alacant area
Comment from Hotel Management
17 Dec 2024 by Quality dept., Hotel Management
Dear James,Thank you for having taken the time to complete a review following your recent stay with us. We are pleased to see that all in all you had an enjoyable experience and hope to have the pleasure of welcoming you back at hotel AJ Gran Alacant the next time your travels take you to Santa Pola.Kind regards and Merry Christmas!!Quality dept.Hotel AJ Gran Alacant
by A verified traveler
Posted 10 Dec 2024
The hotel is nice but there isn’t much to do in the area. Nice rooms and very clean and modern but not close to main attractions.
Comment from Hotel Management
11 Dec 2024 by Quality dept., Hotel Management
Dear Mayerling,We are glad to know that, overall, you enjoyed your stay at our hotel. Thank you very much for choosing us and for sharing your impressions. We are sorry that you did not like the location of the hotel. If you visit us again, please do not hesitate to ask our reception team for more places of interest in the area. We are sure that you will enjoy it!Kind regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 8 Dec 2024
Great place would have loved a kettle in the room for teas and coffee in the morning
Comment from Hotel Management
9 Dec 2024 by Quality dept, Hotel Management
Dear Paul,Thank you so much for this kind value of your stay with us. We are preparing kettels in all the rooms of the hotel and we are sure that the next time you visit us, you will have it. Then, please, come back very soon! ;)Enjoy a nice day. Warm regards and Merry Christmas,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 8 Dec 2024
Super helpful staff, safe underground parking, very clean and great location half way between Alicante and Santa Pola - 12 minute drive from airport - great prices too!
Comment from Hotel Management
9 Dec 2024 by Quality dept., Hotel Management
Dear Jacky,On behalf of the entire team here at hotel AJ Gran Alacant, thank you very much for having taken some of your precious time to share this wonderful review following your recent stay with us. We are delighted to see that your expectations were exceeded on all fronts, and hope to have the pleasure of welcoming you back here in the not too distant future. Should you ever require any assistance at all with the making of future reservations, we remain entirely at your disposal.Warm regards and our best wishes for Christmas,Quality dept.Hotel AJ Gran Alacant
