Ratings based on 480 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
It was a bit out of the way on the edge of the shopping centre/retail park
Comment from Hotel Management
13 Nov 2024 by Quality dept., Hotel Management
Dear Pauline,Thank you for your review about your experience with us.We hope that you will have fond memories of your stay with us and that we will see you again soon.Kind regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 11 Nov 2024
Very comfortable and extremely clean. Perfect as we were travelling to the airport
Comment from Hotel Management
13 Nov 2024 by Quality dept., Hotel Management
Dear Gill,We are so glad to know that you found the hotel's cleanliness excellent! It is a point to which we give maximum importance and priority. We are also pleased that the hotel's location near the airport made your stay more enjoyable.Please come back to visit us soon. We look forward to seeing you with open arms!Thank you very much for your trust chhosing us and for this kind review. Warm regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 10 Nov 2024
Very comfortable hotel
Comment from Hotel Management
11 Nov 2024 by Quality dept., Hotel Management
Dear Ian,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.Kind regards!!Quality departmentAJ Gran Alacant
by A verified traveler
Posted 5 Nov 2024
Great place to chill
Comment from Hotel Management
7 Nov 2024 by Quality dept., Hotel Management
Dear Ian,How great is your 10...THANK YOU!!!We are glad to know about your satisfaction during your stay with us.Please, come back soon. Warm regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Quality dept., Hotel Management
Dear Ian,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Enjoy a nice day! warm regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Quality dept., Hotel Management
Dear Sewekan. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.Kind regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 18 Oct 2024
Very nice and clean hotel. We have half board - breakfast and dinner which we did like but some areas need to improve, like the dinner menu need more attention to details what it contain as its basic and need more variety. It was 3 course meal than proper menu to choose no buffet. Breakfast was buffet which was nice and coffee was delicious.
Overall i like it as its quiet and the hotel was tidy , same with the room.
Comment from Hotel Management
23 Oct 2024 by Quality dept., Hotel Management
Dear Irena,Thank you for your trust and your time in choosing us and sharing your experience with other travelers.We have taken note of your suggestion for improvement regarding the dinner menu and have sent it to our chef for review. We are pleased to know that, in general terms, you enjoyed your stay at our hotel. We hope you will come back soon. We look forward to seeing you.Please accept our warmest regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 13 Oct 2024
EXCELLEN HOTEL
COULD DO WITH COFFEE MAKING FACILITIES IN ROOM
Comment from Hotel Management
14 Oct 2024 by Quality dept., Hotel Management
Dear Mark,Thank you very much for your trust and excellent value of your experience with us.We take good note about your sugestion of improvement to have a coffee making facilitie in room and we'll try to have it the next time you'll visit us!Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 13 Oct 2024
We spent 3 nights here and found the location to be excellent for getting around the area. Lots of things within walking distance and quite close to some very nice beaches! The room was adequate and the roof top pool was nice but the water was too cold to swim.
Comment from Hotel Management
14 Oct 2024 by Quality dept., Hotel Management
Dear Shelley,How great is to know about your satisfaction after your visit to Santa Pola...it's the most motivating thing of the day. Thank you very much!!!We hope that you return very soon. Meanwhile, receive our warmest regards...Quality dept.AJ Gran Alacant
by A verified traveler
Posted 13 Oct 2024
The Junior Suites are beautiful!
Comment from Hotel Management
14 Oct 2024 by Quality dept, Hotel Management
Thank you very much, dear Julie, for your superb value of your experience in AJ Gran Alacant. It's amazing to us to host wonderful guests as you and we hope to see you again here very soon.Kind regards,Quality dept.AJ Gran Alacant
