Ratings based on 457 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Fab
Comment from Hotel Management
24 Sep 2024 by Quality dept., Hotel Management
Thank you very much, William, for your superb value of your experience with us!! Nothing is more motivating for us than knowing that our guests are satisfied and happy with the experience they have had at our hotel.Please, come back soon!! Kind regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 19 Sep 2024
Property was close to the airport eight minutes away. Very convenient for a stop over for us. We arrived late and were checked in without any hitches. Bed comfy room nice and we had a lovely breakfast next day. Did nit use the pool but it looked nice.
by A verified traveler
Posted 18 Sep 2024
Lovely hotel. Fantastic smelling and very clean
by A verified traveler
Posted 16 Sep 2024
clean and good breakfast
Comment from Hotel Management
17 Sep 2024 by Quality dept., Hotel Management
Dear Simon,Thank you very much for sharing your impressions of your stay at our hotel. It makes us very happy to know that yo have enjoyed it and we hope you want to repeat soon.Warm regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 14 Sep 2024
Whats not to like hotel was lovley and quiet ,clean staff were very helpful shops pubs restaurants near by
Comment from Hotel Management
17 Sep 2024 by Quality dept., Hotel Management
Dear Donna,Thank you so much for your trust and excelent value of your stay with us!! you are amazing!!I hope we can see you again soon with us... It's an honor to host guests as friendly as you.An affectionate greeting,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 6 Sep 2024
The decor,cleanliness and pool
Comment from Hotel Management
9 Sep 2024 by Quality dept., Hotel Management
Buenos días, María, y muchas gracias, tanto por su confianza a la hora de elegirnos, como por compartir su satisfacción otorgando esta fantástica nota. Nos llena de alegría.Por favor, vuelva pronto. Mientras, le enviamos un cariñoso saludo de parte de todo el equipo humano del hotel.Dpto. de CalidadAJ Gran Alacant
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Quality dept., Hotel Management
Dear Sean Michael, thank you very much for this superb value of your stay with us...it's so motivating!!We are happy to know that you have enjoyed your experience and hope to see you again very soon. Menawhile, receive our warmest regards.Quality dept.AJ Gran Alacant
by A verified traveler
Posted 23 Aug 2024
The hotel overall is beautiful, clean and lovely. The staff were friendly and helpful, especially if you do not speak the local language.
The only issue for me was the location of the hotel, because it was not in a main town, there was only a small shopping complex but there was not much to do around the hotel. The hotel itself only had limited facilities which was swimming. The pool was nice and clean and the sunbeds also nice but it was limited as there was no gym, jacuzzi or even hotel events.
Also, due to the fact there was a lack of things to do around the area, it meant you had to travel out and if you did not rent a car, you had to rely on taxi's as they do not have Uber. The taxi's were only reliable if you prebooked them but not always in the spare of the moment. It also cost around 20euros to get anywhere one way and there is not reliable public transport so it added up.
Overall it was a lovely stay but I would say the distance and lack of reliable/affordable transport was off putting. I also think the hotel could do with more amenities and entertainment.
Comment from Hotel Management
26 Aug 2024 by Quality dept., Hotel Management
Dear Dana,Thank you so much for your trust choosing us and for your time sharing us your experience in our hotel.We are happy to hear that, overall, you enjoyed your stay and of course we take good note of your feedback to continue to improve as much as possible. We hope to see you again soon with us and that you will confirm it to us.Kind regards,Quality dept.AJ Gran Alacant
by A verified traveler
Posted 7 Aug 2024
Everything about hotel was great., including staff
Comment from Hotel Management
12 Aug 2024 by Quality dept, Hotel Management
Thank you very much, dear Carol, for your excelent value of your stay with us and, of course, for your kind mention to our staff. We hope to see you again soon.Warm regards!!AJ Gran Alacant Team
by A verified traveler
Posted 4 Aug 2024
Great hotel
Comment from Hotel Management
12 Aug 2024 by Quality dept, Hotel Management
Dear Leisha,Thank you very much for this superb value of your stay with us...it's so motivating!!We are looking forward to have notice from you very soon, with a new visit to this city and, of course, to our hotel.Warm regards,Quality dept.AJ Gran Alacant
