Ratings based on 11 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
Property appeared old and didn’t like so many questions in checking in about where going and coming from etc.
Comment from Hotel Management
30 Oct 2024 by Johann Michel Díaz Castañeda, Hotel Management
Hello Edwin, Thank you very much for your comment. We are sorry to hear that your stay was not the best. Please note that we are in the process of refurbishing our facilities and rooms. In addition to this, in case you have had a disagreement with the room, our Reception and Maintenance team are willing to give you a solution by placing you in an alternative accommodation. We thank you for your kind attention and apologize again for the inconvenience caused.
by A verified traveler
Good hotel in a beautiful place
Posted 16 Dec 2021 on HotelsAmazing hotel in an amazing place. If you want relax beautiful beach and nice people this is your hotel although my mattress was really really hard and it was difficult to sleep
Comment from Hotel Management
14 Jan 2022 by Johann Michel Díaz Castañeda, Hotel Management
Hello Rube, thank you very much for your commment and rating. Your recommedation fits nicely with what other guests consider about us. We want to inform you that our mattresses have been changed recently, that is why you feel them hard. Needless to say, remember this is your home in the Caribbean :)
by A verified traveler
Posted 30 Dec 2020 on Hotels
Comment from Hotel Management
7 Jan 2021 by Johann Michel Díaz Castañeda, Hotel Management
Hola, muchas gracias por habernos elegido como tu lugar de alojamiento en Santa Marta!! Nos encanta que la hayas pasado muy bien con nosotros, y esperamos que muy pronto regreses a quedarte de nuevo. Feliz Viaje!!
by A verified traveler
Beautiful beachfront setting
Posted 11 Jan 2020 on HotelsAmazing beachfront location. Great vibe. Staff were friendly. One staff member was very helpful to me. It’s a fun atmosphere and can even be a good place to get some work done. Frequent power outages during my stay were the one drawback. All if all well worth it.
Comment from Hotel Management
14 Jan 2020 by Johann Diaz, Hotel Management
Hello Joshua, thank you for choosing us as your place to stay. We are delighted to know you had such a great experience with us. We wish you nice travels and a nice comeback home.
by A verified traveler
Posted 24 May 2022 on Hotels
Comment from Hotel Management
3 Jun 2022 by Johann Michel Díaz Castañeda, Hotel Management
Hola Jairo!! Muchas gracias gracias por habernos elegido y por haberte quedado con nosotros! Recuerda que somos tu Casa en Santa Marta!
by A verified traveler
Posted 6 Jan 2021 on Hotels
Muy rico lugar,la playa es muy linda y limpia.Solo mejorar un poco la comida
Comment from Hotel Management
7 Jan 2021 by Johann Michel Díaz Castañeda, Hotel Management
Hola, gracias por habernos escogido como tu lugar de alojamiento en Santa Marta!! Gracias por hacer mención de la comida y esperamos que en tu próxima visita encuentres más playos deliciosos. Feliz regreso y esperamos que vengas muy pronto!!
by A verified traveler
Recomendado!
Posted 16 Nov 2020 on HotelsUn hostal ubicado en un lugar privilegiado. La relación calidad precio es excelente. El staff del hostal es muy amable. Recomiendo mucho este lugar.
Comment from Hotel Management
7 Jan 2021 by Johann Michel Díaz Castañeda, Hotel Management
Hola Diego!! Muchas gracias por habernos elegido como tu lugar de alojamiento en Santa Marta!! Nos encanta saber que la pasaste muy bien con nosotros, y esperamos que vuelvas muy pronto a quedarte :)
Feliz regreso!!
by A verified traveler
Hotel al frente de la playa y a 10 min del aero
Posted 4 Nov 2020 on HotelsExcelente Hotel al frente de la Playa! Muy amables y colaboradores. El sitio es perfecto para estar relajado y esta a 10 min del aeropuerto de Santa Marta.
by A verified traveler
Falta mantenimiento
Posted 16 Mar 2020 on HotelsComment from Hotel Management
28 Mar 2020 by Johann Michel Díaz Castañeda, Hotel Management
Hola Luis,queremos darte las gracias por tu opinión y calificación. Estamos pendientes de iniciar las labores normales de mantenimiento para atender lo que resta de 2020. Esperamos hayas tenido un buen regreso y te esperamos en una próxima ocasión.
by A verified traveler
direkt am Strand
Posted 8 Mar 2020 on HotelsDas Hostal ist direkt am Strand gelegen, die gesamte Anlage macht einen recht chilligen Eindruck. Die Zimmer sind einfach, aber sauber. Die Bar könnte für ein Hostal etwas günstiger sein: Cocktail 20 000 COP. Wir würden dort aber durchaus nochmal übernachten.
Comment from Hotel Management
30 Mar 2020 by Johann Michel Diaz Castañeda, Hotel Management
Hallo, vielen Dank für Ihren Kommentar. Wir lieben es zu wissen, dass Sie eine gute Zeit hatten und wir hoffen, dass Sie bald wiederkommen :)
