Ratings based on 85 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2024
Hotel is new, rooms spacey, pool very small. Its located about 3 blocks from where the restaurants are and 6 blocks from the sea. However this area the Centro Historico is very rundown, stinky and dirty. In the morning lots of people sleep in the street. Many lots/places abandoned….
by A verified traveler
Posted 22 Jun 2024
After a disastrous start to my stay at another property, I found El Cactus at around midnight. They got me checked in quickly and even gave me a fruit smoothie. Every aspect of my stay was wonderful. The room was clean, spacious and comfortable. For as nice as the property is, the staff is even better. Mariah was a pleasure to deal with each day and helped me out a lot (speaks English if that's your preference as well). Great location as everywhere I needed to go was a 10 minute walk, or a quick cheap can ride away. Will definitely stay here again on my next trip to Santa Marta!
Comment from Hotel Management
22 Jun 2024 by Carlos J., Hotel Management
On behalf of Cactus' staff, I would like to say thanks a lot for your incredible review Mr. Matthews. We really appreciate that you've taken the time to let us know about your experience with us, nd we hope to have the chance to host you once again. Our best regards.
by A verified traveler
Posted 26 May 2024
Great pool, room was very clean, and the staff were very nice.
Comment from Hotel Management
27 May 2024 by Indira Parejo, Hotel Management
The entire Aparthotel El Cactus staff would like to say thank you for your amazing review and wish you all the best for your future travels. It was for us, a total pleasure to have you stay with us, and you are most welcome to come over again anytime. Our Best wishes to you, we are looking forward to seeing you again!
by A verified traveler from Springfield
Posted 18 Mar 2024
Another wonderful stay at the Cactus - the staff is always helpful and super friendly. We were a bit bummed out that the property discontinued their wonderful breakfast, but there are plenty of options nearby to get good Colombian breakfast, and the nespresso machine in the room is a life saver.
Comment from Hotel Management
19 Mar 2024 by Carlos J., Hotel Management
On behalf of Cactus' staff, I would like to say thanks a lot for your incredible review Mr. Hamon. We really appreciate that you've taken the time to let us know about your experience with us, and we really hope to have the chance of hosting you once again.Our best regards.
by A verified traveler
Posted 15 Mar 2024 on Hotels
I love El Cactus - everything feels luxurious. The room was huge, the bed was comfy, the rooftop pool was perfect for lounging, & the staff was extremely helpful & solicitous. I stayed here 5-6 years ago & am happy to report it was just as good the second time!
Comment from Hotel Management
19 Mar 2024 by Carlos J., Hotel Management
We're so happy to know that you really enjoy the stay with us, and we're glad that you took the time to let us know how your experience was.We really hope to have the chance of hosting you once again, and wish you the best.
by A verified traveler from San Antonio
Posted 14 Mar 2024
This is a very unique property. The rooms are fantastic. If you are there for a few days though clean towels are additional. Any cleaning is additional actually. No good options on sight but good delivery options they will help you with. The entire area is very walkable.
Comment from Hotel Management
14 Mar 2024 by Indira Parejo, Hotel Management
On behalf of the Cactus' staff, we would like to say thank you for your review. We highly appreciate that you've taken the time to let us know about your stay with us. For us, It's very important the comments of our guests. It was a pleasure to host your stay. We wish you all the best, and hope to have the opportunity of hosting you again!
by A verified traveler
Posted 23 Jan 2024
Muy bueno
Comment from Hotel Management
27 Jan 2024 by Carlos J., Hotel Management
Buenas tardes Sr. Santiago, nos complace saber que disfrutó su estancia con nosotros. Esperamos tener la oportunidad de volver a hospedarlo pronto!
by A verified traveler
Posted 4 Dec 2023 on Hotels
by A verified traveler
Posted 27 Nov 2023
As Advertised. Enjoyed my stay. Will stay again. Excellent and friendly staff. Greeted me and my guest with drinks
Comment from Hotel Management
29 Nov 2023 by Indira Parejo, Hotel Management
On behalf of the Cactus' staff, we would like to say thank you for your review Mr. Burns. We highly appreciate that you've taken the time to let us know about your stay with us. For us, It's very important the comments of our guests. It was a pleasure to host your stay. We wish you all the best, and hope to have the opportunity of hosting you again!
by A verified traveler from Pembroke pines
Posted 13 Nov 2023
all was good
Comment from Hotel Management
14 Nov 2023 by Indira Parejo, Hotel Management
On behalf of the Cactus' staff, we would like to say thank you for your review Mr. Lewis. We highly appreciate that you've taken the time to let us know about your stay with us. For us, It's very important the comments of our guests. It was a pleasure to host your stay. We wish you all the best, and hope to have the opportunity of hosting you again!
