Ratings based on 97 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
I stayed at this hotel for 4 days. Before booking a 2 day birdwatching tour to Minca, I asked the front desk if it was ok to leave my luggage in their storage room overnight and pick up the next day. They said yes no problem. Then when I checked out and wanted to leave it there, they said their manager said no unless I was staying there. That put me in a annoying situation...but luckily the tour company was able to keep it at their office in Minca. So, I am not happy with service because of this episode. Other than customer service, the hotel is ok.
by A verified traveler
Posted 19 Jul 2024
I really like Blu Hotel, but when I booked the room, it said that it has a pool. There’s no pool in the premises. I had to go across the street to the partner hotel, which I thought it was false advertising… the service & staff were great.
by A verified traveler from Miami
Posted 24 Mar 2024
Perfect
by A verified traveler
Posted 21 Feb 2024 on Hotels
by A verified traveler
No able to sleep
Posted 5 Jan 2024 on Hotelsby A verified traveler
Posted 30 Nov 2023 on Hotels
by A verified traveler
Posted 8 Aug 2023
Close to everything
by A verified traveler
Posted 15 May 2023 on CheapTickets
Muy bueno
by A verified traveler
Posted 4 May 2023
by A verified traveler
Posted 3 Mar 2023 on Hotels