Ratings based on 482 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 22 Nov 2024
Close to the center, to a Main Street and small mall for convenience. Nice pool and rooftop view with a restaurant/bar as well as a gym. Breakfast was good and lots of options.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 21 Oct 2024
Greta location Greta staff
by A verified traveler
Posted 20 Oct 2024
Staff need more training in hospitality . You can hear the noise on the hallways, especially children let ran lose...
by A verified traveler from Greenacres
Posted 13 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Comfortable room. Walking distance to shops and restaurants. Staff very nice. Was very clean.
by A verified traveler
Posted 25 Sep 2024
Perfect hotel and nice staff.
by A verified traveler from San Juan
Posted 17 Sep 2024
Hotel con excelente ubicacion, la vista en la piscina es de primera. Tengo 3 observaciones....
1. No ofrecer algo en la plataforma, segun tenia una botella de vino por la reserva. (NUNCA HUBO NADA)
2. El baño muy incomodo, me refiero al inodoro, literal sientes que estas en el lavamos.
3. En cuanto a las toallas, entiendo que NO tengo porque pedir nuevas. Si fueron a realizar limpieza, que solo fue arreglar la cama,pero me dejaron la misma toalla toda la estadia.
Se que uno puede solicitarla, pero las empleadas deberian ver, si estan muy humedas porque no estan al sol, pues deben dejar nuevas a los huespedes. Ultimamente, la app dice unas coss que sorprenden a uno pero no son recibidas.
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 13 Sep 2024
Good & clean employees very helpful
