Ratings based on 344 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
All good. Its a Marriott, and a good one too, so you know what you are going to get
by A verified traveler
Posted 23 Nov 2024
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by A verified traveler
Posted 22 Nov 2024
Location is very convenient and quite which we love it very much, located in the heart of the city where you have diverse options such as walking, taxis and/or public transportation to further different places and alternatives for touristic attractions if that's your preference, let's not forget main entrance of the hotel already decorated with christmas spirit and relaxing smell inside the property, all staff super friendly and very attentive, in another hand of course building has some flaws which require attention and maintenance; overall it was a wonderful and relaxing experience. thank you all for that.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Great
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Great hotel in the center of Santa Marta. Rooms are modern and comfortable- storage and shelf space a little limited. A wonderful pool and bar which was one of the highlights of our vacation.The breakfast buffet is wonderful and other food we ordered very good. The staff are extremely friendly and helpful. Close to all the sights and beaches in the city. Santa Marta was extremely hot and humid on our visit so the AC was a wonderful oasis and helped make our vacation special.
by A verified traveler
Posted 23 Oct 2024
This was due to street issues and sewage drain flooding and smell
Comment from Hotel Management
24 Oct 2024 by Narha De Horta, Hotel Management
Dear Guest,Thank you very much for taking the time to rate us in the Guest Satisfaction Survey. We are very gladthat overall you enjoyed your stay at our hotel, however I see we have a chance to improve on. If you have a minute to spare, your comments are very welcome since the feedback of our guests is what helps us the most to improve every day.Thank you very much again and we look forward to hearing from you and seeing you again verysoon!Cordially,
by A verified traveler
Posted 16 Oct 2024
Everything was great . I don’t have any complaint.
Comment from Hotel Management
16 Oct 2024 by Narha De Horta, Hotel Management
Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We aresure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thankyou again and were looking forward to welcoming you again soon.Warm regards,
by A verified traveler
Posted 15 Oct 2024
Great service. Everything walking distance.
Comment from Hotel Management
16 Oct 2024 by Narha De Horta, Hotel Management
Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We aresure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thankyou again and were looking forward to welcoming you again soon.Warm regards,
