Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from SUNNY ISLES BEACH
Posted 28 Sep 2024
VERY CONVIENENCE IF YOU LIKE TO BE NEAR IN FLORENCE ONLY THE MATTRESS ARE VERY HARD THE RES MONEY AND LOCATION ARE PERFECT
Comment from Hotel Management
28 Sep 2024 by lucio, Hotel Management
Dear Guest,We thank you very much for your feedback.Our best regards Luciano Becherucci - Hotel manager
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 31 Aug 2024
Beautiful hotel in a quieter part of the city. Easy walk to the centre. Great room with high ceiling and good air con. Recommend at least one dinner on the rooftop terrace - amazing views. Small roof terrace and pool but very welcome after a hot day walking. Lovely staff.
Comment from Hotel Management
1 Sep 2024 by lucio, Hotel Management
Dear Guests,We thsank you very much for your feedback and we remain with our best regardsLuciano Becherucci - Hotel manager
by A verified traveler
Posted 29 Aug 2024
We loved this hotel! It was beautiful decor, friendly staff, great breakfast and awesome pool with views! Our family of 4 stayed in a quadruple room, it was spacious and had nice storage options. There was a king bed and two twin beds in our room with a balcony. The location was a 15 min walk from train station and 15 min walk to main tourist areas. It was lovely to leave busy tourist section and head back to relax at the quiet hotel during the trip. If we visit Florence again, we'll definitely stay here!
Comment from Hotel Management
30 Aug 2024 by lucio, Hotel Management
Dear Customers,We thank you very much for your feedback and we are happy you spent a nice stay in our Hotel.In the hope to welcome you again, we remain with pour best regardsLuciano Becherucci - Hotel manager
by A verified traveler
Posted 27 Aug 2024
Staff were friendly and professional. Food was excellent, rooms a good size and the hotel was in quiet but convenient location. When taxi was required for airport it arrived in four minutes.
Comment from Hotel Management
27 Aug 2024 by lucio, Hotel Management
Dear Customers,We thank you very much for your feedback and we are glad you had a nice experience in our Hotel.Our best regardsLuciano Becherucci - Hotel manager
by A verified traveler
Posted 26 Aug 2024
Great comfortable hotel with a gorgeous rooftop bar/restaurant and pool. Lovely views of Florence. Staff very helpful. Thoroughly recommend
Comment from Hotel Management
26 Aug 2024 by lucio, Hotel Management
Dear Guests ,Thank you very much for your feedback . Our best regardsLuciano Becherucci - Hotel manager
by A verified traveler
Posted 14 Aug 2024
Comment from Hotel Management
16 Aug 2024 by lucio, Hotel Management
Dear Clients,We thank you for your feedback and we remain with our best regardsLuciano Becherucci - Hotel manager
by A verified traveler
Posted 9 Aug 2024
Perfect
Comment from Hotel Management
9 Aug 2024 by lucio, Hotel Management
Dear Guests,We thank you for your feedback and we are extremely happy that you had a nice experience at the Kraft Hotel.Our best regardsLuciano Becherucci - Hotel manager
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
9 Aug 2024 by lucio, Hotel Management
Dear Client,We thank you very much for your feedback and we are happy you appreciated your stay at the Kraft Hotel.Our best regardsLuciano Becherucci - Hotel manager
by A verified traveler
Posted 7 Aug 2024
Friendly staff but not all that well informed on closeness of nearby facilities of interest--almost impossible to walk, for example to train station with luggage
Comment from Hotel Management
7 Aug 2024 by lucio, Hotel Management
Dear Clients,We thank you very much for your feedback.Our best regardsLuciano Becherucci - Hotel manager
