Ratings based on 550 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Very hard to find and in sketchy area. We asked for a wine tour. The front desk girl signed us up for a guided Spanish tour that only had one winery. Then, there was a small underpayment by the tour company. This became a constant issue and we felt this cost should have not been charged because they arranged a tour (12 hours) that did not meet our needs.
Breakfast was very mediocre too.
Comment from Hotel Management
26 Nov 2024 by Laura, Hotel Management
Dear Sirs, we are very sorry that the tour was not to your liking, unfortunately we cannot do anything about the rates that are not our responsibility.I am also sorry that you did not enjoy your stay, the hotel is located in one of the best areas of the city, behind us we have the American embassy, so it is a well-controlled area, about the breakfast what can I say, the other reviews answer for us.We wish you a good continuation
by A verified traveler
Posted 22 Nov 2024
Adorable boutique hotel within walking distance of tourist sites!
Many restaurants nearby
Very helpful staff
Newly remodeled
My only negative point was it was a bit difficult to see the entrance since the lobby is on the third floor and the main building entrance is street level and the hotel entrance is not clearly marked!
Other than that 5 star!
Also nice breakfast buffet included!
Comment from Hotel Management
26 Nov 2024 by Laura, Hotel Management
Dear Nicole, we thank you so much for your review, we are very glad that you enjoyed you stay.All the best
by A verified traveler
Posted 12 Nov 2024
Our best stay in Italy!
Comment from Hotel Management
26 Nov 2024 by Laura, Hotel Management
Dear Terrance,Grazie!!!!!We are very glad that you enjoyed your stay with usAll the best
by A verified traveler
Posted 9 Nov 2024
Very nice and clean hotel in the historic area. Nice staff and good breakfast.
Comment from Hotel Management
11 Nov 2024 by Laura, Hotel Management
Thank you for your feedback, we are very glad that you enjoyed your stay with usBest regards
by A verified traveler from Toronto
Posted 31 Oct 2024
by A verified traveler
Posted 30 Oct 2024
Conveniently located ( walk distance from train station). Room was great, with AC and all in perfect condition. Very safe. And the best part is free awesome breakfast! Loved it 💖
Comment from Hotel Management
31 Oct 2024 by Laura, Hotel Management
Dear Madiane we are very glad that you enjoyed your stay with us. Thank you for sharing your experience with us.Best Regards
by A verified traveler
Posted 26 Oct 2024
Clean, comfortable and staff friendly, breakfast is great.
Comment from Hotel Management
11 Nov 2024 by Laura, Hotel Management
Thank you so much for your feedback, we are very glad that you enjoyed your stay wth us
by A verified traveler
Posted 19 Oct 2024
Great location
Comment from Hotel Management
21 Oct 2024 by Laura, Hotel Management
Thank you
by A verified traveler from Delran
Posted 18 Oct 2024
Clean, modern, attentive staff
Comment from Hotel Management
21 Oct 2024 by Laura, Hotel Management
Thank you so much for your feedback
by A verified traveler
Posted 16 Oct 2024
I loved the customer service & cleanliness the most
