Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Ambra Agostini , Hotel Management
Dear Silvio, thank you so much for your vote it is very important for us to improve our commitment every day. Please come back soon to visit us we are thrilled to welcome you once again. Warmest regards Ambra Agostini Resident Manager
by A verified traveler
Posted 29 Nov 2024
Awesome staff. Delicious buffet breakfast. Very close to train and tram. Great selection of restaurants nearby. Sights all walkable distance.
Comment from Hotel Management
2 Dec 2024 by Ambra Agostini , Hotel Management
Dear Wendy, thank you so much for your vote and comment those are very important for us to improve our commitment every day. We are happy to read you appreciate the Staff and the comfort found at the C-Hotels. Please come back soon to visit us we are thrilled to welcome you once again. Warmest regards Ambra Agostini Resident Manager
by A verified traveler
Posted 26 Nov 2024
We enjoyed our stay very much. We were impressed by some perks in our room that we didn’t expect. The staff at the front desk and at the bar were all very friendly. Most especially the one attending to us at the bar. The room for 3 people was so nice and we loved they layout. I highly recommend it!
Comment from Hotel Management
26 Nov 2024 by Ambra Agostini , Hotel Management
Dear Monica, thank you so much for your vote and comment those are very important for us to improve our commitment every day. We are happy to read you appreciate the Staff and the comfort found at the C-Hotels. Please come back soon to visit us we are thrilled to welcome you once again. Warmest regards Ambra Agostini Resident Manager
by A verified traveler
Posted 15 Nov 2024
Great service, great staff, super convenient and close to a lot! Definitely stay in this area if you’re looking to walk/transit!
Comment from Hotel Management
18 Nov 2024 by Ambra Agostini , Hotel Management
Dear Ola, thank you so much for your comment and vote those are very important for us to improve our commitment every day. We are happy to read you had a memorable stay with us, tha you appreciate the comfort found here, the little attention and the service received! Please come back soon to visit us we are thrilled to welcome you once again. Warmest regards Ambra Agostini Resident Manager
by A verified traveler
Posted 9 Nov 2024
The staff is the most friendly. We love our stay. Hotel room is in great condition, would totally revisit.
Comment from Hotel Management
10 Nov 2024 by ambra, Hotel Management
Dear Elsa, thank you for your comment this is very important for us.We love reading you appreciate the friendly of our Staff.Please come back soon we are thrilled to welcome you once again.Warmest regardsAmbra AgostiniResident Manager
by A verified traveler
Posted 4 Nov 2024
There is a famous Florence T bone steakhouse right cross the street. Within 3 mins walking to the train station
Comment from Hotel Management
4 Nov 2024 by Ambra Agostini , Hotel Management
Dear Yan,thank you for your comment and vote those are very important for us to improve our commitment. We are glad to read you appreciate your stay with us, thonored to know you had a memorable experience. Please come back soon we are thrilled to welcome you once again. Warmest regards Ambra Agostini Resident Manager
by A verified traveler
Posted 31 Oct 2024
Super friendly staff. Very clean and comfortable. My wife and I really enjoyed our stay.
Comment from Hotel Management
1 Nov 2024 by ambra, Hotel Management
Dear Ryan, thank you for your vote and beautiful comment. Your happiness and satisfaction are our most important prize! We are happy to read you had a memorable stay with us and you appreciate the politeness of our Staff. Please come back at the Joy Hotel as soon as you wish and consider the Joy Hotel as your come away from Home. Warmest Regards Ambra Agostini Resident Manager
by A verified traveler
Posted 29 Oct 2024
Close to everything
Comment from Hotel Management
29 Oct 2024 by Ambra Agostini , Hotel Management
Dear Maggie,thank you so much for your comment and vote those are very important for us and are the best prize ever with your happiness. Please consider the Joy Hotel as your home away from home. Warmest regards Ambra Agostini Resident Manager
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Ambra Agostini , Hotel Management
Dear Nisha, thank you so much for your vote!This is very important for us to improve our daily commitment.Please consider the Joy Hotel as your home away from Home.Warmest RegardsAmbra Agostini
by A verified traveler
Posted 18 Oct 2024
We had an excellent experience. Lovely staff catered to our dietary requirements for breakfast. Hotel is nice and clean, located in good location. The only negative is rooms are small, there was no wardrobe for clothes.
Comment from Hotel Management
21 Oct 2024 by ambra, Hotel Management
Dear Khushbu, thabk you for your comment this is very important for us.We are happy you appreciate our breakfast and our lovely Staff. Please consider the Joy Hotel as your Home in Florence for your next stay.Warmest regardsAmbra AgostiniResident Manager
