Ratings based on 993 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Everyone was very friendly &helpful. Beautiful beaches. Property was well maintained. The only thing I would recommend having dining options after 10pm. There was room service for a fee.
Comment from Hotel Management
17 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Dear Mrs JudyThank you so much for your comments and your evaluation. We are really happy to know that your vacation time was good and you enjoyed our resort. We will consider you suggestion about dinning time. We look forward for an upcoming visit
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Dear Mrs. JaniceThanks a lot for your evaluation. Our guests feedback help us a lot to improve our services. We look forward for an upcoming meeting.
by A verified traveler from Port Coquitlam
Posted 14 Nov 2024
Multiple beaches and just enough room around the pools to not feel overcrowded (Oct/Nov). We were upgraded to a "honeymoon" suite which had a fantastic view and a spa tub on the balcony. The bed was king and very comfortable, A/C worked great and a huge shower. The trade off is that the room was the farthest you could get from EVERYTHING and required a trolley cart to drive you to all the food, pools, beaches, lobby.... this is kinda fun at first, but you really have to plan ahead to make sure you don't forget something in the room and have to make another round trip on a cart. The specialty restaurants were only marginally better than the buffet - which is not saying a lot. My husband and I had to reject at least two items in different restaurants because they were inedible / could not cut meat with a steak knife.... Ended up going back to the buffet to fill our bellies.
The property is huge (about 25 acres) and the picturesque location is wonderful. The staff were very friendly and service was good, although our request for an extra balcony chair was never fulfilled. The Concierge was a life saver when I needed my phone charged up!
Comment from Hotel Management
15 Nov 2024 by General Management, Hotel Management
Dear Kletchko Family,Thank you so much for taking the time out to providing us with your survey, we are pleased to learn that your experience with us was delightful.We look forward to welcome you back in the near future.Regards,Miguel Ángel SoteloGeneral Manager
by A verified traveler
Posted 14 Nov 2024
Beautiful grounds and lovely weather.We were well looked after.
Comment from Hotel Management
14 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Dear Mrs GwenThank you, we like very much to hear from our guests. Your comments are very important. We are so glad to knowthat you enjoyed your vacation time in our resort. We look forward to your next visit
by A verified traveler
Posted 13 Nov 2024
The time was good but from desks people was bad person don’t listen to me and don’t help me
Comment from Hotel Management
13 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Dear Mr. MaximinoIt was a pleasure to host you. We will talk with the front desk staff and let them know about your comments. For us our guests are our first concern, your feedback is very valuable for us, it help us to improve our services. We hope you will give us another opportunity to have you here, enjoying this paradise place
by A verified traveler
Posted 10 Nov 2024
Bring your own straws!and be ready to walk up hill!Other wise its a good resort!
Comment from Hotel Management
11 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Dear Mr. PedroThank you so much for chose us as an option for your vacations. In fact we have internal transportation service available 24 hours . The hotel is surrounded by mountains and plenty vegetation.
by A verified traveler
Posted 10 Nov 2024
There’s nothing to complaint about. Our stay was 8 days from our accommodations, staff and food was excellent,
Comment from Hotel Management
11 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Dear Mr. Giuseppe Thanks a lot for your comments. Our team will be really happy to know that you considered your vacations as an excellent time. You and your family are invited to come back and enjoy the marvelous Tangolunda Bay.
by A verified traveler
Posted 9 Nov 2024
Amazing! Everyone is so friendly, kind and happy. Felt so safe always. Our accommodations were fabulous. We can’t not wait to come back.
Comment from Hotel Management
9 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Dear Mrs. MichelleThanks a lot for your comments . Its a pleasure to know that your vacation was amazing as you mentioned. please consider to visit us again in a near future
by A verified traveler from Oxnard
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Estimada Srita. SandraGracias por su evaluacion. Nos ayudaria mucho que nos comentara el que nos falto para cumplir sus expectativas. le agradecemos infinitamente el habernos dado la oportunidad de atenderla.
by A verified traveler
Posted 4 Nov 2024
Great place
Comment from Hotel Management
5 Nov 2024 by Las Brisas Huatulco General Manager, Hotel Management
Dear Mr. JaimeGreat comment and great evaluation as well. Thank you so much. we look forward to meet you here in a near future.
