Ratings based on 402 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
I didn't like the room the bedding the shower i should have gotten a refund i couldn't sleep online that room looked nice but in person terrible i wouldn't recommend or ever stay there again.
Comment from Hotel Management
22 Nov 2024 by Brand Experience Team, Hotel Management
Hi Latisha,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
by A verified traveler
Posted 5 Oct 2024
good enough
Comment from Hotel Management
10 Oct 2024 by Brand Experience Team, Hotel Management
Hi Manuel, Thank you for the excellent review! We hope to see you soon. Natalie #Team6
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Brand Experience Team, Hotel Management
Hi Jake,Thank you for the amazing rating!! Maz K.#Team6
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 16 Sep 2024
Surprisingly very clean for a motel 6. Easy to check in and check out.
Comment from Hotel Management
17 Sep 2024 by Brand Experience Team, Hotel Management
Hi Monica, Wow, we are incredibly grateful for your amazing 5-star review! Hearing about your positive experience during your recent visit has truly made our day. At Motel 6/Studio 6, we strive to provide the best guest experience, and your feedback confirms that we are heading in the right direction. If there is anything more we can do to enhance your experience, please do not hesitate to reach out. Your support means the world to us, and we cannot wait to have the opportunity to serve you again soon! Natalie #team6
by A verified traveler
Posted 26 Aug 2024 on Travelocity
This place is a real dump. There were stains (looked like paint or nail polish) and cigarette burns in the sheets. The miniblinds in the bathroom were dirty and broken and held together with bandaids. There was no door sweep on the bottom of the door so there was about an inch of open space which may have explained how the two cockroaches got into the room. The curtains had a hole in them and were wrinkled which I’m hoping was a good sign that they maybe had been washed and thrown in a dryer! The towels were thin, cheap and like sandpaper. The people in the room above us (there were very few cars in the lot so why did they put people right above us) clomped around till 4AM which is when the running semi in the parking lot finally left. The exterior of the property was unkempt with cigarette butts and full trash cans. And the creepy guy hanging out in the parking lot till midnight was a little scary. Never again will I go near a Motel 6. By the way, I took photos to back up everything I have stated.
Comment from Hotel Management
3 Sep 2024 by Brand Experience Team, Hotel Management
Hi Noreen,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Maz K.#Team6
by A verified traveler
Posted 23 Aug 2024
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Customer Care Team, Hotel Management
We appreciate your fantastic review and for awarding us with a 5-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!
by A verified traveler
Posted 10 Aug 2024
Was nice and quite
Comment from Hotel Management
12 Aug 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Natalie #Team6
by A verified traveler
Posted 9 Aug 2024
The room and grounds were "tired" Holes in the bedspread apparently from guests who smoked ciggys on the bed. Roaches & ants observed in the room in the morning hours. I am guessing Expedia clients are assigned rooms in the "older/original building" Not many guest cars observed in the parking lot. Room smelled of inexpensive dollar store chemical cleaner. Towels washcloths well used/thin...That what I experienced...other than that I slept well.
Comment from Hotel Management
12 Aug 2024 by Brand Experience Team, Hotel Management
Hi Myrtle, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
