Ratings based on 1 Verified Reviews
2.0 Room cleanliness
4.0 Service & staff
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2022
No Wi-Fi no towels or amenities, no TV, room next to basketball court( very loud) staff did not know we were coming, no we’re to eat close by
Comment from Hotel Management
9 Oct 2022 by 4K Garden Resort by Cocotel Team, Hotel Management
Dear Scott,Greetings from 4K Garden Resort by CocotelThank you for leaving us a review! Please, accept our sincere apologies for your experience. Please know that we do everything we can to maintain the condition and services of our resort. We'd like to assure you that we've heard your complaints. Furthermore, we have raised the issue with the management to prevent such incidents from occurring in the future, as we try to provide our guests with a wonderful vacation experience.Thank you and stay safe.Best regards,4K Garden Resort by Cocotel Team
