Ratings based on 347 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
This is not a family friendly hotel. You need to check carefully when you get there because most of there rooms have humidity and if not you are under a terrace where you can hear loud music and people walking all night. If you wan to rest I would recommend to stay away.
Comment from Hotel Management
26 Nov 2024 by Cinco Rodavento, Hotel Management
Estimado Andres,Muchas gracias por su visita y enviarnos sus comentarios.Lamentamos mucho que no hayamos cumplido con sus expectativas, le ofrecemos una disculpa por los inconvenientes que tuvo durante su estancia. Si desea contactarnos directamente para comentarnos mas sobre la situación, estamos para servirle, sus comentarios nos ayudan a mejorar las experiencias de nuestros huéspedes.Gracias,Cinco Rodavento
by A verified traveler
Posted 20 Nov 2024
Outstanding
Comment from Hotel Management
26 Nov 2024 by Cinco Rodavento, Hotel Management
Estimado Gerardo, Muchas gracias por su visita y sus comentarios.Nos alegra saber que disfruto su estancia, las instalaciones y la atención del personal.Les esperamos de nuevo o en algún otro hotel Rodavento.Saludos,Cinco Rodavento
by A verified traveler
Posted 14 Oct 2024
It was way much better than I expected.
They have excellent service.
Comment from Hotel Management
30 Oct 2024 by Cinco Rodavento, Hotel Management
Dear Alejandro,Thank you very much for your visit and comment.We are glad to know that you enjoyed your visit, the facilities and service.We will be looking forward to welcoming you again.Best regards,Cinco Rodavento
by A verified traveler
Posted 11 Sep 2024
A really nice hotel, urban look, but contemporary as well. Great place highly recommended
Comment from Hotel Management
13 Sep 2024 by Cinco Rodavento, Hotel Management
Dear Claudia,Thank you very much for your visit and comments.We are glad to know that you enjoyed your visit, the facilities and service.We hope to have the opportunity to hosting you again.Best regards,Cinco Rodavento
by A verified traveler
Posted 3 Sep 2024
Excelente stay at Cinco Rodavento
Comment from Hotel Management
13 Sep 2024 by Cinco Rodavento, Hotel Management
Dear Vanezza,Thank you very much for your visit and comments.We are glad to know that you enjoyed your visit, the facilities and service.We hope to have the opportunity to hosting you again.Best regards,Cinco Rodavento
by A verified traveler
Posted 11 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Cinco Rodavento, Hotel Management
Estimado Braulio,Muchas gracias por su visita y sus comentarios.Nos alegra saber que disfruto su estancia, las instalaciones y servicio.Les esperamos de nuevo o en algún otro hotel Rodavento.Saludos,Cinco Rodavento
by A verified traveler
Posted 8 Jul 2024
Ok…
Comment from Hotel Management
19 Jul 2024 by Cinco Rodavento, Hotel Management
Estimado David,Muchas gracias por su visita y sus comentarios.Esperamos tener la oportunidad de hospedarlos nuevamente o visite otro hotel Rodavento.Saludos,Cinco Rodavento
by A verified traveler
Posted 7 Jul 2024
The decor and location were perfect for the weekend stay. The electric car charger was an added bonus that they should highlight more.
Unfortunately my excitement for the massive bedroom ended when I laid my head to sleep. I wish I was given the option to upgrade to a room that wasn’t noisy. The noise from a nearby club vibrated off the headboard and the free earplugs left by the hotel did nothing to help me sleep.
Overall a good stay, but I would have enjoyed more of Valle de Bravo if I wasn’t so tired.
Comment from Hotel Management
15 Jul 2024 by Cinco Rodavento, Hotel Management
Dear Pauline,Thank you very much for your visit and comments.We are glad to know that you like the hotel, decoration and location.We do apologize about the noise from a nearby club. We hope to have the opportunity to hosting you again.Best regards,Cinco Rodavento
by A verified traveler
Posted 16 Jun 2024
Considering the price, each room should have air conditioners.
Comment from Hotel Management
6 Jul 2024 by Cinco Rodavento, Hotel Management
Dear Diego,Thank you very much for your visit and comments.We will consider your comment about the air conditioners.In this moment we have only the Premium Double Studio has air conditioner.We hope to have the opportunity to hosting you again.Best regards,Cinco Rodavento
by A verified traveler
Posted 24 May 2024
The hotel is very nice the staff very friendly excellent service.
Comment from Hotel Management
31 May 2024 by Cinco Rodavento, Hotel Management
Dear Diana,Thank you very much for your visit.We are glad to know that you enjoyed your visit, facilities and our service.We will be looking forward to welcoming you again.Best regards,Cinco Rodavento
