Ratings based on 224 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jul 2024
Friendly and helpful staff. Clean room with everything we needed. Close to Ortigia and parking. Quiet room and comfortable bed. The Aircondition worked perfectly. Would recommend :)
by A verified traveler from Mississauga
Posted 2 Jul 2024
Excellent property, great location, street parking available across the building. Highly recommended
by A verified traveler
Try Somewhere Else
Posted 29 May 2024 on HotelsNon existent service. This is more like a Air B&B - absolutely not a family run B&B. We were on a fourth floor walk up. No elevator. No one to ask questions. No breakfast. The room is large and has a stove to cook yourself.
The second day, they cleaned the room but left the sink area filthy.
Great location to visit Ortigia. Very close walking distance
Comment from Hotel Management
30 May 2024 by Mario, Hotel Management
Salve, forse voleva prenotare qualcos'altro.Le informazioni su di noi sono disponibili e chiare. ha prenotato due nostri appartamenti posti al secondo piano, senza colazione. AL suo arrivo vi abbiamo accolto con la solita gentilezza. Vi abbiamo salito i bagagli, dato informazionie di seguito lasciati nella vostra privacy. Cordiali saluti
by A verified traveler
Great hotel, lackluster service
Posted 26 May 2024 on HotelsHad a good stay overall, though this was our least favorite accommodation during our trip to Sicily. I’ll give the pros and then the cons.
Pros: huge room, included a small kitchen like an airbnb, great WiFi, very clean and modern, right next to Ortigia and a bunch of wonderful restaurants.
Cons: reception is not open during any set hours, so arrival and departure is very annoying as you need to communicate endlessly with the owners, which is not enjoyable for people on vacation (indeed, many times I could see that my messages were read but the owner never responded, and I had to repeatedly prompt him for a response, which is pretty disrespectful to me); we were on the third floor of an incredibly tall building (it was 70 stairs from top to bottom every time we had to go anywhere, with no lift) - while this was fine for me and my partner, it was very hard for my mom; the bathroom was built to look very modern, including glass at the top, but that meant that any time you turned on the lights, it illuminated the entire room; the shutters did not keep much light out from sunrise; and the street is noisy, including a VERY noisy person our first night who was banging incessantly on the door downstairs to get in in the middle of the night.
Overall, this was our least favorite stay in Sicily, though I personally think the accommodations themselves and location were overall very good. The check in/out process was the worst part of our stay.
Comment from Hotel Management
27 May 2024 by mario, Hotel Management
Grazie per sesere stati da noi. Ci limitiamo nel rispondere alle sole procedure di check in e check out. Sono semplici e veloci. Avete ricevuto indicazioni prima dell'arrivo, al vostro arrivo.Ci scusiamo se di notte non abbiamo risposta entro 10 min dalla vostro messaggio.
by A verified traveler
Love this place, Love this place, Love this place
Posted 23 May 2024 on HotelsOH MY WORD !!!!! Nostos was over the top awesome !!!! Everything about it was perfect - clean, comfortable, hot shower, super comfortable bed, lots of room and the host was the ultimate in customer service - you have to stay here - we will definitely be back again and again.
Comment from Hotel Management
30 May 2024 by mar, Hotel Management
Grazie
by A verified traveler
Quiet, comfortable and near sites
Posted 2 Mar 2024 on HotelsVery nice, quiet place to stay on a busy street. They were very nice to allow me to check in early. Really just to drop my bag. The door on the street looks a bit drab; but, once you're in it's very clean and comfortable. Shower pressure was strong, so nice to have.
Comment from Hotel Management
30 May 2024 by Mario, Hotel Management
Grazie
by A verified traveler
Getting better after a disappointing start
Posted 29 Feb 2024 on HotelsJust before arriving in Syracuse I I had a painful calf tear and could barely walk or carry my case( ( especially up stairs). The ad hadn't mentioned four flights of stairs( up to the second floor) to my room, so I rang reception before arriving and asked for someone to take my suitcase upstairs.
They unfortunately declined, although did change my room to a lower floor( but still two flights)
After that things improved, although they have no paper maps of the city.
The bedroom was comfortable enough, with a plain corporate decor.
Corso Umberto is a wide, plain street, but with some very affordable cafes and small restaurants. But it is one way to traffic, including buses, so it's impossible to catch a bus to Ortigia, where most of the sights are.
So I had to walk slowly and painfully to get there ( 20 minutes for me)
Reception was otherwise friendly, and did take my case downstairs on checkout
Comment from Hotel Management
1 Mar 2024 by ml, Hotel Management
Grazie per essere state da noi. siamo contenti che avete apprezzato la nostra accoglienza e le nostre sistemazioni.Le nostre info sono agguiornate e chiare e disponibili. Non ci piacerebbe avere ogni guiornidei clienti insoddisfatti, non trova.MI piace sottolineare che lei ha prenotato tramite un Agenzia che non ha dato a voi viaggiatori tutte le informazioni. Grazie mille
by A verified traveler
Posted 29 Oct 2023
The apartment is great: modern, renovated, clean. It is three blocks from the bridge to Ortigia, what makes it very convenient. Laundromat and two groceries at the corner, along with several restaurants and a rental car with multiple company options (Alamo, Enterprise, etc). The apartment we stayed was on the 3rd floor with no elevator, so the arrival and departure days were tough. The apartment is cleaned every day, the A/C is strong and powerful and wifi worked well. It could have more kitchen utensils, such as pan lids and a sharper knife — but it was a nice option for the pricey apartments in the island of Ortiga.
by A verified traveler
Posted 25 Oct 2023 on Hotels
by A verified traveler
Posted 14 Oct 2023 on Hotels
