Ratings based on 992 Verified Reviews

4.1 out of 5
77% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 23 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Hector Calles / Front Office Director, Hotel Management
Dear Wendell,Thank you for staying with us. It was a pleasure to serve you. I wish we could have had more feedback on the rating. We are always trying to find new ways to improve in the industry. We hope to get another opportunity when you are in the area. Happy holidays.
5 out of 5
by A verified traveler

Posted 20 Dec 2024
We have stayed here before and both times our stay exceeded our expectations. We would definitely return and recommend this property to others.
Comment from Hotel Management
21 Dec 2024 by Hector Calles / Front Office Director, Hotel Management
Dear Ellen,Thank you for staying in our beautiful village. It was a complete pleasure to be able to serve you. We are so looking forward to seeing you in the near future. Happy holidays!
5 out of 5
by A verified traveler

Posted 16 Dec 2024
good
Comment from Hotel Management
21 Dec 2024 by Hector Calles / Front Office Director, Hotel Management
Dear Jaiden,Thank you for the great rating and staying with us. We really hope to see you soon. Best wishes.
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Hector Calles / Front Office Director, Hotel Management
Dear Christopher,Thank you for the loyalty. We really enjoyed having you as one of our valued guests. We hope to see you back in the near future.Best wishes.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Very friendly and helpful staff.
Comment from Hotel Management
5 Nov 2024 by Hector Calles / Front Office Director, Hotel Management
Dear James,Thank you for providing feedback from your most recent stay at beautiful La Posada. It was a pleasure to be able to assist you. We hope to see you back soon.Best wishes.
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Hector Calles / Front Office Director, Hotel Management
Dear Joseph, Thank you for providing feedback from your most recent stay at La Posada. It was great to be able to serve you. We hope to see you back soon. Best wishes.
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Excellent location and friendly staff. Truly the best place to stay in Santa Fe.
Comment from Hotel Management
24 Oct 2024 by Hector Calles / Front Office Director, Hotel Management
Dear Patrick,Thank you for taking the time to provide feedback from your most recent stay at beautiful La Posada. It is always a pleasure to serve our loyal guests. You! We hope to see you back soon. Best wishes.
4 out of 5
by A verified traveler

Posted 4 Oct 2024
Beautiful area, clean room - bath tub appliance to turn shower off did not work.
Comment from Hotel Management
4 Oct 2024 by Hector Calles / Front Office Director, Hotel Management
Dear NanetteWe apologize for the inconvenience with the tub in your room. I communicated the information to our chief engineer. We hope to see you again when you are in the area. Best wishes.
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Always a treat to stay here. Staff extremely helpful. Property gorgeous. With him walking distance to a foot through restaurants and shopping.
Comment from Hotel Management
4 Oct 2024 by Hector Calles / Front Office Director, Hotel Management
Dear PerryThank you for providing such a great comment toward the staff. We try to accommodate our guest the best possible way. It was definitely a pleasure to be able to assist you. We really hope you can come back soon. Best wishes.
3 out of 5
by A verified traveler

Posted 22 Sep 2024
The carpet in the room was old and looked dirty. The towels were dingy and old. The baseboard in the bathroom was dirty.
Comment from Hotel Management
28 Sep 2024 by hector calles / fom, Hotel Management
Dear Marina,Thank you for sharing feedback from your most recent stay with us. I would like to mention that we will have a full renovation in the near future. I really hope you can come back to experience when the new face in completed. Once again, thank you for staying with us.Best wishes.