Ratings based on 981 Verified Reviews

4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2024
5 out of 5
by A verified traveler

Posted 27 Dec 2024
I really like the location and the valet parking.
Comment from Hotel Management
30 Dec 2024 by Emily M- Guest Relations Coordinator , Hotel Management
William, we are happy to hear that our prime location was a big win for you and that the valet parking was beneficial. Thank you for taking the time to leave a review. We look forward to caring for you again!
5 out of 5
by A verified traveler

Posted 17 Dec 2024
What I loved about this property is the location. It's located in the heart of downtown within walking distance to shops and restaurants.
Comment from Hotel Management
18 Dec 2024 by Emily M- Guest Relations Coordinator , Hotel Management
Miriam, we are so happy to hear that our prime location was a big win for you! Thank you for taking the time to leave a review and share some feedback. We hope to care for you again!
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Emily M- Guest Relations Coordinator , Hotel Management
Thank you for the 5/5 rating, Martha. We greatly appreciate the support!
5 out of 5
by A verified traveler

Posted 2 Dec 2024
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Comment from Hotel Management
4 Dec 2024 by Emily M- Guest Relations Coordinator , Hotel Management
Thank you for the 5/5 rating, Robert. We appreciate the support!
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Great hotel staff, helpful and interested in making their guests comfortable. Fabulous small bar with outrageously good cocktails. Again, bar staff, JanCarlos, extremely professional and talented as a bartender.
Comment from Hotel Management
2 Dec 2024 by Emily M- Guest Relations Coordinator , Hotel Management
We are so delighted to hear that our staff treated you with such a warm welcome and hospitality, Linda! Thank you for taking the time to leave a review and share some feedback. We look forward to caring for you again!
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Emily M- Guest Relations Coordinator , Hotel Management
Thank you for taking the time to leave a rating, John. We greatly appreciate the support.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
So beautiful and spacious. And at the same time , so comfortable and welcoming. This applies to the hotel itself and the staff also.
Comment from Hotel Management
15 Nov 2024 by Emily M- Guest Relations Coordinator , Hotel Management
We are delighted to hear that your stay with us was wonderful, Fredda! Thank you for taking the time to let us know what stood out to you, providing us with some feedback. We hope to care for you again!
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Beautiful stay and close to everything. Staff was very helpful and friendly. Will stay again!
Comment from Hotel Management
13 Nov 2024 by Emily M- Guest Relations Coordinator , Hotel Management
We are happy to hear that our prime location was a big win for you, Jenika. We are also glad to know that our staff made you feel valued and cared for. Thank you for taking the time to leave a review and share some feedback. We hope to welcome you back!
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Emily M- Guest Relations Coordinator , Hotel Management
Thank you for the 5/5 rating, John. We greatly appreciate the support.