Ratings based on 612 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
We have stayed at this hotel
4 times in the last month heading to Colorado from
Az. to visit family. We were booked for our fifth time but we got caught in a snow storm and had to stay in Trinidad. We called Expedia and told them our situation, they were very sorry and said they would call the hotel and see if they would switch it to the next night.. The night manager said no, we would just loose the room. So we ended up paying for a room we didn’t stay in. I called and talked with him and explained the situation, he said he couldn’t do anything about it. We have had this happen before, with a different hotel last year because of weather.. Expedia called them and they were happy to switch nights. This time it was a Monday night not even a weekend.. We won’t be staying there again!! They obviously don’t want repeat customers.
by A verified traveler from Fremont
Posted 8 Dec 2024
Great breakfast. Location is behind the street, so getting into the parking lot is a bit tricky. Other than that, everything is great.
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 2 Dec 2024
The property was nice, very clean, comfy beds and the staff were friendly.
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 28 Nov 2024
Friendliness
by A verified traveler
Posted 24 Nov 2024
Desk clerk was rude when we checked in. Room was decent, clean, beds were comfortable. Bathroom kind of small. Hot tub was not hot and not in good condition. Don't think it was worth the price.
by A verified traveler from Jackson Heights
Posted 24 Nov 2024
by A verified traveler
Posted 20 Nov 2024
There was no wi-fi.
