Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Not sure what to say. Beds need replacing, shower water drains VERY slowly and carpets need cleaning.
Comment from Hotel Management
22 Nov 2024 by Martinez, Hotel Management
Thank you for your feedback, Mark. We apologize for falling short on the issues mentioned we have our team correcting this.
by A verified traveler
Posted 18 Nov 2024
The cleaning staff did an out standing job of room prepration.
Comment from Hotel Management
20 Nov 2024 by Martinez, Hotel Management
Thank you for the great review, Philip. We appreciate your business and we will share your comments with our cleaning staff. Hope to see you again soon.
by A verified traveler from Olympia
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Martinez, Hotel Management
We appreciate your business, Anthony. We hope to see you again soon on your next trip to our city.
by A verified traveler
Posted 6 Nov 2024
Easy checkin, clean and quiet.
Comment from Hotel Management
6 Nov 2024 by Martinez, Hotel Management
Thank you for the great review, Leslee. We are glad that your stay clean and quiet.
by A verified traveler
Posted 5 Nov 2024
I was a little nervous about this hotel since the price was so good but I was pleasantly surprised! It was a very nice hotel. Great breakfast. Beautiful and inviting lobby. Very clean. The only downside was the internet for the TV wouldn't work. So we were stuck with the basic cable at the end of the day. I will definitely stay here again!
Comment from Hotel Management
6 Nov 2024 by Martinez, Hotel Management
Thank you for the feedback about your recent stay with us, Joe. We apologize for the internet on TV, which we will be updating the internet for our guestrooms. We will look forward to your next stay.
by A verified traveler
Posted 4 Nov 2024
Good overall
Comment from Hotel Management
4 Nov 2024 by Martinez, Hotel Management
Thank you for staying with us, Hector. We appreciate your business and hope to see you again soon.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Martinez, Hotel Management
Thank you for staying with us, Theodore. We appreciate your business.
by A verified traveler
Posted 31 Oct 2024
Stayed in santa fe over night had never been there before walked the plaza until we were worn out hotel was quick easy check in and the room was perfect good view from the little balcony of our suite and the bed was so comfortable i didn't want to get up the next morning would definitely stay here on my next trip
Comment from Hotel Management
31 Oct 2024 by Martinez, Hotel Management
We appreciate your business. We are happy to hear of your recent stay and that you enjoyed the balcony suite. We hope to see you again soon.
by A verified traveler
Posted 25 Oct 2024
Quiet & nice people
Comment from Hotel Management
25 Oct 2024 by Martinez, Hotel Management
Thank you for the feedback, Heather. We appreciate your business. We hope to see you again on your next visit to Santa Fe.
by A verified traveler from MANITOU SPRINGS
Posted 19 Oct 2024
Room quite lovely. Breakfast options not good for me. Only ‘fake’ cream for coffee. Watery or not available orange juice. Only little pre-package oatmeal. No berries, only apples, bananas & oranges. No good (nuts, raisins, berries) condiments for cereal. Only cold sugar cereals.
Comment from Hotel Management
20 Oct 2024 by Martinez, Hotel Management
Thank you for the staying with us, Louise. We are glad that you found the room to your liking. We apologize for not exceeding your expectations for our hot buffet breakfast.
