Ratings based on 9 Verified Reviews

4.3 out of 5
100% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Awesome

Posted 30 Aug 2021 on Hotels
Amazing service from all the employees.
Comment from Hotel Management
30 Aug 2021 by Pablo , Hotel Management
Gracias por su calificación
5 out of 5
by A verified traveler

The most amazing stop along the road in Ecuador

Posted 6 Mar 2021 on Hotels
I think who ever rated this place as less than a 9 or 10 must have been at a different hotel. How could you not LOVE the family that owns this amazing place. If you love the sea/ocean/maritime anything, this place is both a museum and a labor of love. The detail, the effort, the passion it must have taken...not to mention the decades of work..is incredible. I know this is just a place to sleep from those driving from Guayaquil to Salinas to Montanita/Olon to Puerto Lopez/Manta. But my goodness,If this were in Carmel or even Santa Cruz, CA it would be booked to 2022 and at $500 a night. But, this is Ecuador and gringos don't really come here as much as the glamor places of Medellin or Cartagena. It's a remarkable place with an attentive and happy staff. Never a frown. Always "do you need anything? can I do anything" "are you hungry" "do you need your room cleaned?" "can I clean your dirty laundry?---when have you been asked that!????". Can't say enough. What I could be mean about is that It's not an American style mattress or toilet. But the water pressure is great. The shower is perfect....and the views are out of this world.
3 out of 5
by A verified traveler from Canada

Posted 13 Jan 2020
This hotel had the ability to be a very unique and comfortable property but unfortunately our stay was at the same time as a mid sized wedding. We were not informed of this until after check in. As a result, we were told that the pool and restaurant were unavailable to us and the staff were all distracted and busy with wedding guests. We were simply ignored and had no access to all of the hotel’s facilities. ( beach, pool and restaurant) Our “superior” room was very private and had a great view of the ocean. Unfortunately, although we had booked a king sized bed, we ended up with an uncomfortable double and a bunk bed. The TV did not work and the WiFi was too weak to use. Staff were unavailable to assist. We were completely disappointed in our stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2019
5 out of 5
by A verified traveler

Posted 1 Jan 2019 on Hotels
Comment from Hotel Management
11 Jan 2019 by Pablo, Hotel Management
Apreciamos mucho su valoración, siempre sera un gusto servirle
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2021 on Hotels
2 out of 5
by A verified traveler from Guayaquil

Posted 4 Oct 2020
La atención fue muy desagradable al igual que la comida que estaba condimentada con un sabor extraño. Lo mejor y único impresionante es la hermosa vista de la playa que tiene.
5 out of 5
by A verified traveler

Posted 27 Jul 2019 on Hotels
Comment from Hotel Management
6 Aug 2019 by Pablo, Hotel Management
Gracias por su grata respuesta
5 out of 5
by A verified traveler

Posted 7 Jan 2019 on Hotels
Comment from Hotel Management
11 Jan 2019 by Pablo, Hotel Management
Apreciamos mucho su valoración, siempre sera un gusto servirle
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