Ratings based on 163 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Beautifully terraced property with stunning views of the lake. Lots of nooks and crannies to explore to find a peaceful place to relax in the gardens. The staff was helpful, and the restaurant was good and offered enough variety for my 3 day stay.
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Our experience at Hotel Café La Casa del Mundo was truly beautiful. The breathtaking views left us in awe, and the service was nothing short of excellent. The hotel’s perfect harmony with nature creates a serene and magical atmosphere that makes it unforgettable. Highly recommended for anyone seeking peace, beauty, and exceptional hospitality!
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Love this property .. it’s relaxing , quiet , good food ..amazing view .. staff are great .. but the stairs makes my sore legs and knees more esp after all hiking and volcano trekking !
5 out of 5
by A verified traveler

Posted 11 Nov 2024
This location was amazing!!! The staff was very kind. Everything was clean and organized. The hotel area was gorgeoussss
5 out of 5
by A verified traveler

Posted 25 Oct 2024
I enjoyed the view from my room I love everything about this hotel Casa del Mundo we had a server name Diego he was the best, I’ll definitely go back to this hotel
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Beautifully maintained. Gorgeous
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
5 out of 5
by A verified traveler

Posted 11 Oct 2024
I fell in love with this property. It has the most amazing views and hammocks at your disposal. There’s so many amenities to enjoy and the food at the restaurant was amazing. Very convenient and the staff was my favorite part. They were very sweet and super helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2024
4 out of 5
by A verified traveler

Posted 9 Sep 2024
I would have giving a 5star review all around because it was just so beautiful. But i just did not like the fact that i asked to reserve the hot tub an was told it was book, mind you i didnt have a problem that it was booked my problem was that i went to check around the area that day an no one was using the hot tube. I was really disappointed because most the staff in the dining area an the ones you encountered were very nice .