Ratings based on 74 Verified Reviews

3.4 out of 5
62% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Apr 2023
I like everything
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2022
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2022 on Hotels
5 out of 5
by A verified traveler

Great hotel

Posted 28 Aug 2019 on Hotels
It was clean and the restaurant had really good food
Comment from Hotel Management
28 Aug 2019 by Ventas, Hotel Management
It was a pleasure offer you our services.
5 out of 5
by A verified traveler

Posted 22 Aug 2019 on Orbitz
Comment from Hotel Management
29 Aug 2019 by Ventas, Hotel Management
Ha sido un gusto brindarle nuestros servicios. Hasta una próxima oportunidad.
5 out of 5
by A verified traveler

Posted 30 Aug 2018 on Hotels
Good hotel. Centrally located.
Comment from Hotel Management
31 Aug 2018 by Ventas, Hotel Management
Thanks for your comment, its a pleasure to offer our services
3 out of 5
by A verified traveler from Texas

Needs to improve the Bathrooms

Posted 29 Jun 2018
Pros: Location
Cons: Bathrooms VERY IMPORTANT!
Location: Everything good location
The Bathroom was very old fashion, the vanity was broken, the bathtub had a big stain and the shower had a door? to a mechanical area? very disappointing for a 5-star Hotel! over all the bathroom was terrible!
Comment from Hotel Management
6 Jul 2018 by Carlos, Hotel Management
We are very grateful for your comment and we are in continuous improvement of our hotel and our services, we look forward to your prompt visit so you can notice the change, kind regards
2 out of 5
by A verified traveler from Santa Cruz

Posted 30 May 2018
Dissapointed!!... price is too high for this hotel. Room smells musty. Air conditioning dusty. And beds (sheets and pillows) were not clean. Also, the electrical outlets were a bit loose. I am requesting a reduced rate per night to be Charged. Thank you.
Comment from Hotel Management
6 Jul 2018 by Carlos, Hotel Management
We are very grateful for your comment and we are in continuous improvement of our hotel and our services, we look forward to your prompt visit so you can notice the change, kind regards
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