Ratings based on 472 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
There was a pool reconstruction just behind my door. Dust everywhere inside my room.
Comment from Hotel Management
26 Nov 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Lukáš,We sincerely apologize for the inconvenience caused by the pool reconstruction during your stay. Your comfort and satisfaction are very important to us, and it’s disappointing to hear that dust affected your experience. We will address this issue with our team to ensure better communication and measures to minimize disruption for our guests. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back under better circumstances.Sincerely,The Aqua Pacific Hotel Management
by A verified traveler
Posted 10 Nov 2024
I liked how it’s close to everything.
Comment from Hotel Management
12 Nov 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Cindy,Thank you for your feedback! We're glad you enjoyed our convenient location. We hope it made exploring the area easy and enjoyable. Looking forward to welcoming you back!Thank You,The Aqua Pacific Hotel Management
by A verified traveler
Posted 2 Nov 2024
Place is ok. Just a lot of noise all night. It’s an older place that’s been modernized, so it doesn’t have concrete floors - which can make the noise from the neighbors upstairs an issue. Faucet was also extremely noisy. Hotel next door is under construction , so more noise. Water pressure in the shower was low. Yellow stain on the sheet above the mattress (but below the main sheet you sleep on.
Mattress was comfortable, location was OK. Front desk reception and checkout was excellent. Plenty of parking.
Comment from Hotel Management
5 Nov 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Steve,We appreciate your comments about the noise levels, the issues with the faucet and water pressure, and the stain on the sheet. We're glad you found the mattress comfortable and enjoyed our excellent front desk service. Your insights will help us address these concerns and improve the experience for our guests. We hope to welcome you back for a quieter stay in the future!Thank You,The Aqua Pacific Hotel Management
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
5 Nov 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Stepheny,Thank you for the positive rating! We're thrilled you had a great experience and appreciate your support. We look forward to welcoming you back for another fantastic stay!Thank You,The Aqua Pacific Hotel Management
by A verified traveler
Posted 28 Oct 2024
Good
Comment from Hotel Management
30 Oct 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Gerson,Thank you! We're glad you had a good experience. We look forward to hosting you again soon!Thank You,The Aqua Pacific Hotel Management
by A verified traveler from Rocklin
Posted 28 Oct 2024
The property managers at this motel are wonderful, hard working folks. I’d go again just because of them!
The place is old and you get what you pay for, but I loved it. It has character. Very conveniently located. Great restaurants nearby (Mexican).
Comment from Hotel Management
30 Oct 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Stephen,Thank you for your kind words! We're delighted to hear that our property managers made such a positive impression on you. While the motel may be older, we're glad you appreciated its character and convenient location. It's wonderful to know you enjoyed the nearby restaurants as well. We look forward to welcoming you back for another stay!Thank You,The Aqua Pacific Hotel Management
by A verified traveler
Posted 24 Oct 2024
Loved it, staff was super nice and the rooms were clean. Very nice area, I hope I can stay there again
Comment from Hotel Management
28 Oct 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Jaylin,Thank you for your wonderful feedback! We're thrilled to hear that you loved your stay and found our staff to be super nice. Cleanliness and a welcoming atmosphere are top priorities for us, and we're glad you experienced both during your visit. We can't wait to welcome you back for another stay in the future!Thank You,The Aqua Pacific Hotel Management
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
28 Oct 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Qays,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Aqua Pacific Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our The Aqua Pacific Hotel hotel soon!Thank You,The Aqua Pacific Hotel Management
by A verified traveler
Posted 19 Oct 2024
Good
Comment from Hotel Management
22 Oct 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Gerson,Thank you! If you have any specific feedback or if there’s anything else you’d like to share, feel free to let me know. We appreciate your input!Thank You,The Aqua Pacific Hotel Management
by A verified traveler
Posted 17 Oct 2024
Bare bone on amenities, but with the price, that is expected. The coffee is available in the office and the office is not always open. Staff was very friendly. When we got there in the late afternoon, the room seemed a bit noisy, but at night, perhaps, it was because I was very tired, but my wife and I heard almost nothing and slept great. We will definitely be back.
Comment from Hotel Management
19 Oct 2024 by The Aqua Pacific Hotel Management, Hotel Management
Dear Tim,Thank you for your thoughtful review. We're pleased to hear that our friendly staff made a positive impression and that you had a restful night's sleep. We appreciate your understanding regarding the amenities and office hours, and we’ll work on making things more convenient for future stays.We look forward to welcoming you and your wife back soon!Thank You,The Aqua Pacific Hotel Management
