Ratings based on 94 Verified Reviews

3.6 out of 5
88% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Comfy but an architectural oddity!

Posted 7 Jul 2024 on Hotels
We ended up accident at the sister hotel, Senses boutique because this website had that hotels address on the app. An oops for you, but it worked out for use due to the excellent location, and the ability to check in a few hours earlier than policy.
3 out of 5
by A verified traveler

Posted 27 Apr 2024
Pleasant staff and good location to Cathedral. The hotel has a roof top bar with live music that gathers a good crowd. Plenty of good cafes and restaurants close by just don’t judge the restaurants by the look of the premises from outside. The hotel is aged but comfortable. I suggest not to stay on the 3rd floor as the noise from the roof top bar and it’s kitchen can be loud. Specifically noise is generated by items being rolled or dragged on the kitchen floor resonating to the floors below.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Comfy good value hotel near Santa Cruz plaza

Posted 22 May 2023 on Hotels
Well located near main plaza, good value for money. Our room was big with 2 double beds. It's not 5 star (says 5 star outside) or particularly near it, but staff very friendly, buffet breakfast has plenty of fresh fruit (included in the price) and eggs cooked to order. WiFi is good unless it stops working.
5 out of 5
by A verified traveler

Posted 26 Mar 2023
Very friendly and accomodating staff.
5 out of 5
by A verified traveler

Posted 30 Sep 2022
The breakfast was great. But the pool wasn’t clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2022 on Hotels
4 out of 5
by A verified traveler

Posted 2 Apr 2022
It’s location is great, the service is good
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2021
2 out of 5
by A verified traveler

Posted 4 Oct 2021
The washroom barely worked and I was upgraded and charged without my permission. I didnt even realize until I checked out. I will never stay here again!