Oceana Inn (Santa Cruz) Hotel Review

Ratings based on 1,000 Verified Reviews

2.9 out of 5

63% of guests recommend

3.0 Room cleanliness

3.2 Service & staff

2.9 Room comfort

2.7 Hotel condition

Expedia Verified Reviews

3 out of 5

by A verified traveler

Ok for the price

Posted 24 Apr 2020 on Hotels

The rooms are getting very run down. Needs remodel, paint and fixtures fixed. Hotel.Com people get the homeless rooms I guess.

2 out of 5

by A verified traveler

Dissapointing

Posted 4 Mar 2020 on Hotels

Sam checked us in and wasn't very friendly. We got to our room and the smell was so strong of BLEACH (it was overwhelming). I asked Sam about it and also for an extra pillow, he said just open the door for a few minutes to clear the air. We never heard or saw him again. The pool that is still advertised in their ad is filled in with CONCRETE! So much for taking a dip in the pool. Am sorry to say we will not be back.

3 out of 5

by A verified traveler

This traveler left a rating score only Posted 2 Mar 2020

1 out of 5

by A verified traveler

Sad face

Posted 29 Feb 2020 on Hotels

So disappointed. The shower didn’t even work. Toilet water running the whole time like it flushed on its own. Pillows terrible. The only plus was it’s close to downtown.

4 out of 5

by A verified traveler from Cornwall UK

Posted 27 Feb 2020

Good location,ideal for one night stay in Santa Cruz.

2 out of 5

by A verified traveler

Posted 26 Feb 2020 on Orbitz

it's really hard to turn on and turn off the water in the shower room.

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 17 Feb 2020 on Hotels

1 out of 5

by A verified traveler

Health and Safety Risk - Hotel Death

Posted 11 Feb 2020 on Hotels

This place is a health violation! My room was already paid for and they made me leave a $100 deposit. only one entrance worked with the key card. The room was disgusting, stains and blood all over the walls, furniture, bedding, holes in the wall, the toilet wobbled pretty bad, the vanity in the bathroom was tore up and the curtains were ripped up. Let me start with the stains. it was obvious it was blood. from the look of it i would say someone had some blunt force trauma to the head while laying in the bed. there was blood spatter all over the wall behind the bed ( i usually pull the bed out at every hotel to check for bugs) and wow i found blood.. the blood spatters were also across the wall and the curtains next to the bed and all over the box spring mattress. does not look like there was any attempt to clean the blood. We went to our concert feeling very disturbed and did not leave ANY of our stuff in the room. When we got back from the concert it was 12:30 am and our key didnt work. The guy in the office told me it was because our key card reset at midnight, which makes no sense becasue check out wasnt until 11 am. we ended up immediately leaving & hanging out at the dennys down the street becasue we were too scared to go back into that room. I would love to have a refund for a disgusting room i didnt use. I feel like someone was seriously injured or killed in room 232