Ratings based on 34 Verified Reviews

4.8 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 25 May 2024 on Hotels
Comment from Hotel Management
30 Jun 2024 by Christian Daens, Hotel Management
Dear Andres,We greatly appreciate your comments regarding your stay at ibis Santa Cruz de la Sierra. It is always a pleasure to receive praise.We will extend your pleasant comments to our team. I am sure that these comments will serve as encouragement to our entire team in their continuous effort to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the last.Receive a cordial greeting.
5 out of 5
by A verified traveler

Good hotel

Posted 31 Mar 2024 on Hotels
I had a great stay at this hotel. It has a good location, within reasonable walking distance to the old town or the restaurant area, though Uber is very easy and cheap. The hotel is good, modern and clean . The ambience is very quiet , I would have liked a more interesting and lively vibe. The room was very spacious and comfortable. The only downside was that my room did not have a mini-fridge. The front desk staff was very helpful and kind.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 9 Jan 2024
Comment from Hotel Management
11 Jan 2024 by Andrea Oña Panozo, Hotel Management
Estimada Vitaly:Gracias por su puntuación, es muy satisfactoria para nosotros, esperamos su proxima estadía para continuar con los esfuerzos para brindarle un excelente servicio.Atte.Ibis Guest Service Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023
5 out of 5
by A verified traveler

Posted 12 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Andrea Oña Panozo, Hotel Management
Estimado Emilio:Muchas gracias por su puntuación positiva, siempre es bueno recibirla, lo esperamos nuevamente.Atte.Ibis Guest Service Team
5 out of 5
by A verified traveler

Posted 10 Oct 2023
Comment from Hotel Management
1 Nov 2023 by Andrea Oña Panozo, Hotel Management
Estimado Sr. Carlos:Muchas gracias por su puntuación, seguiremos esforzandonos por brindarle el mejor servicio.Esperamos recibirlo muy pronto nuevamente.Atte.Ibis Guest Service Team
4 out of 5
by A verified traveler

excelente lugar para alojarse

Posted 5 Oct 2023 on Hotels
Fue una estadia comoda y muy bien ubicada para todo lo planeado en este viaje, buena atencion y buenas instalaciones lo recomiendo para un viaje de negocios
Comment from Hotel Management
5 Oct 2023 by Andrea Oña Panozo, Hotel Management
Estimado Sr. Ricardo:Muchas gracias por sus comentarios, los cuales nos animan a continuar trabajando para brindarle un excelente servicio, esperamos poder recibirlo nuevamente muy pronto.
5 out of 5
by A verified traveler

Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
4 Oct 2023 by Andrea Oña Panozo, Hotel Management
Gracias por tu puntuación! Esperamos recibirte nuevamente muy pronto!Atte. Ibis Guest Service Team