Ratings based on 665 Verified Reviews

4.9 out of 5
93% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Jun 2024
Location: charming side of town but no car access. Taxi left me 3 blocks away and I got lost getting there because it is a medina. Room on the first floor was loud and I had difficulty sleeping because 2nd floor travelers made noises upstairs. Chairs were moved late at night: May have been staff rearranging the patio tables/chairs. Bed was extraordinarily comfortable. Loved the shower and the M B bathroom toilets. Staff was warm and extremely pleasant and they made an effort to speak to you in your preferred language. Hotel is location of 16th century school with original ceilings. Loads of charm. Located in the best part of town. Loved the watermelon juice and other natural juices. Enjoyed the nightly live guitar music. Can't say enough about how wonderful this place is. Hope you enjoy your next stay as much as I did with my stay.
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Beautiful hotel but best part was the helpfulness of the staff - in particular Rocío and Matilde. The room, although smaller (standard) was lovely and provided Molton Brown toiletries 😀 Rocío booked us a history and tapas tour as well as Flamenco which was outstanding. Plan to return to beautiful Seville and would stay in same hotel but would splash out on a superior room.
5 out of 5
by A verified traveler

Posted 31 May 2024
This hotel is a treasure, offering quiet, elegant beauty infused with natural light, a multitude of green plants, and carefully chosen art. The staff was friendly and helpful. We especially enjoyed listening to the guitar performance each evening in the lobby.
5 out of 5
by A verified traveler

Posted 27 May 2024
Absolutely charming hotel with attention to details . Loved the evening guitar concerts. So elegant .
5 out of 5
by A verified traveler

Posted 13 May 2024
Excellent small hotel with excellent staff and service.
4 out of 5
by A verified traveler

Posted 11 May 2024
See above
5 out of 5
by A verified traveler

Posted 9 May 2024
Liked it all, charming and quiet ad staff over the top!
5 out of 5
by A verified traveler

Posted 9 May 2024
Wish i could add more stars. Beautiful hotel well located but is hard to find from cab drop off, so definitely need to take advantage of hotel booking for private service to pickup or drop off. Rocio was amazingly responsive and helpful in arranging anything we needed from terrific flamenco tickets to restaurant reservations. I felt like she was my own personal assistant. It was a wonderfully pampered experience and well worth indulging!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
5 out of 5
by A verified traveler from Nevada

Posted 29 Apr 2024
It is a lovely hotel in a great location. The staff were extremely helpful and went above and beyond with service.