Ratings based on 117 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Beverly Hills

Posted 16 Oct 2024
Very very slow and late breakfast and we had to go to airport we did not eat breakfast We requested for reserved the taxi for airport in reception but they forgot it completely
4 out of 5
by A verified traveler

Best spot in Santa Cruz

Posted 27 Jul 2024 on Hotels
Lovely small property in a great location We could walk to most places. Really helpful cheerful staff.Excellent breakfast.
5 out of 5
by A verified traveler

Posted 30 Jun 2024
A boutique hotel in the old centre of Santa Cruz. The décor is a blend of hipster and mid-century modern, with very modern touches. Great staff. A real standout was the breakfast, cooked to order with fresh produce and fantastic bread.
5 out of 5
by A verified traveler

Posted 20 May 2024
Buen lugar para estar cerca del centro, el desayuno es abundante, buen trato de recepción. Recomiendo
4 out of 5
by A verified traveler

Great experience, well run hotel

Posted 16 Mar 2024 on Hotels
A warm welcome and a very well presented hotel even had a cat. Everything was great and the breakfast was very good too. You feel veryvwelcome here abd they arecreally working hard. I would have given it 5 stars but the fridge wasnt working and there was half a bottle of water inside from the previous guests so i couldt use it.
5 out of 5
by A verified traveler from Montreal

Posted 10 Mar 2024
Friendly staff
5 out of 5
by A verified traveler

Amazing staff and wonderful hotel!

Posted 27 Dec 2023 on Hotels
The thing that made this hotel so wonderful was the staff. They were kind, attentive and couldn’t do enough for you. Thank you to all of them for such an exceptional stay. I have already recommended this hotel to so many people.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2023
5 out of 5
by A verified traveler

Posted 19 Jul 2023
Nice
1 out of 5
by A verified traveler

Posted 25 Jun 2023
Very disappointing, Dishonesty left a black mark. Would never come back. We made a booking mistake on the website, and they were really nice and said they would refund us, and for that reason, we booked a new night at full price. After we left, they changed their mind and decided not to - despite the fact they repeatedly said that everything is ok and we didn't need to worry. The hotel and room facilities are nice but not for that price, you can get much better than this.
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