Ratings based on 60 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2024
Great pool and rooms, bad service and staff
by A verified traveler
Posted 21 Mar 2023
Property is close to nice dining options and entertainment places in Santa Cruz. The room is confortable and spacious
by A verified traveler
Posted 18 Sep 2022
by A verified traveler
Posted 7 Jan 2020
by A verified traveler
Posted 1 Dec 2019 on Hotels
Very comfortable and quiet place and very good location.
by A verified traveler
Posted 17 Sep 2019
by A verified traveler from Los Angeles, ca
Posted 3 Jul 2019
Good friendly place, good location the pool was cold but the sauna was nice I like the ceiling
by A verified traveler
Roaches in kitchen
Posted 9 May 2019 on HotelsRoaches in kitchen. Unfriendly staff
by A verified traveler
Posted 22 Mar 2019
When I first checked in I was assigned a room with poor A/C that was not working properly and a humid room with mildew odor....NO GOOD!
I requested room changed, and the second one in a higher floor was in good condition!!...also I have to mention that I requested a wake-up call in the morning for the following day in order to go to the Airport, and I "never" received that call in the morning...NO GOOD AT ALL!... thanks to be cautious I set up my own wake up call in my cellular phone, otherwise my flight would be lost!!...VERY BAD!!!
by A verified traveler
Posted 17 Mar 2019 on Hotels
Whent I make my check out at 5:30AM the person in the lobby want to charge me 20.00 Bolivians more for the taxi when y ask to the lady how much is for the taxi I the morning she explain me the amount is 80.00 bolivianos but whent I make my check out the person say the amount is 100.00 only to make the receipt in the reception at the end I pay to the taxi directly and they charge me 80.00 bolivianos and they give me a receipt too.
