Ratings based on 82 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Oct 2020 on Hotels
Good location, spacious apartment, good stay overall
5 out of 5
by A verified traveler

Posted 20 Mar 2019
Large space was great. I got food poisoning and I asked for a doctor...and he came very fast. Very helpful staff....and they called taxis many times for us and they arrived quickly. Very satisfied with this place.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2018 on Hotels
5 out of 5
by A verified traveler

Posted 6 Jun 2018
Super attentive service, super clean premises. Bed was very comfortable. Recommended for both short or long stays. Safe/nice and quite neighborhood, many restaurants and cafes within walking distance. Staff (Felix) extremely helpful , fully service oriented. I did not have breakfast so no comment on that. In room kitchen and mini bar were excellent. For noise sensitive ones at night there was this noise of a pump going on and off and one neighbor turned TV on like at 3.40 am. No lift but no problem , staff were always there. Internet must be improved. Overall it was a perfect one night stay in Santa Cruz. I would certainly book again without a doubt.
5 out of 5
by A verified traveler

4 super comfortable nights at this place.

Posted 8 May 2018 on Hotels
We stayed 4 nights in an apartment with a terrace in this great hotel and thought it was one of the most comfortable stays we have had during our long trip in South America. The place was super clean and spacious, we had separate bedroom and a large living area with kitchen and dining table. The bathroom was modern and very clean. The view from the terrace was great. The staff working there was more than helpful, they met all our requests very quickly and had a great service-minded attitude which only added to the feeling of comfort we have had there. The hotel is located close to some nice restaurants and quite near - shopping centers. It is not in the city center so one probably would need a taxi there. The area feels very safe.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Walk to great eateries

Posted 16 May 2017
Glorimar Salteñas, Aviator Wings, Fidalga supermarket, etc.
5 out of 5
by Santiago e

Nice, well located near Ventura Mall

Posted 3 Mar 2017 on Hotels
A nice place in a great location. Located near a grocery strores a Ventura mall and good restaurants