Ratings based on 957 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Great location
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Gentile Alessandra,Grazie per la valutazione massima! Ci auguriamo di poterla ospitare nuovamente al Plaza Hotel Lucchesi.A presto, Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 15 Sep 2024
This is an excellent hotel to stay in Florence. Close to major landmarks and restaurants. You can take a walk along the river. Hotel staff are excellent and friendly. We left a phone in the room after checkout and they called us and we got the phone back. We are so appreciative. The hotel room is spacious with comfortable beds.great view from our room. AC was nice and strong. Roof top bar was excellent and we enjoyed sunset there with great view. I recommend this hotel to anybody traveling to Florence.
Comment from Hotel Management
24 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Zhong,We are delighted to know that you had a wonderful stay, and we truly appreciate your positive comments. We look forward to the opportunity to welcome you back again soon!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler from Farmington Hills
Posted 12 Sep 2024
Excellent hotel, spacious rooms, elegant. Located right by the river Arno, 10 minutes walk to the historic downtown. Friendly staff. Roof terrace with pool and bar/restaurant offers spectacular views of the city. Friendly staff nd super helpful staff. A great value.
Comment from Hotel Management
24 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Christopher,Thank you so much for your kind words and thoughtful comments about our hotel and staff. We truly appreciate your feedback!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 3 Sep 2024
I’m very picky when it comes to hotels and found that hotel Lucchesi very clean, beautiful view , excellent rooftop bar and pool was so refreshing after a hot day, and walkable to main attractions. Staff friendly and helpful. I Highly recommend
Comment from Hotel Management
24 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Michelle,Thank you so much for sharing this great experience of yours! Looking forward to welcoming you back soon.Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 29 Aug 2024
The staff were amazing! Every single one that helped us!
Comment from Hotel Management
1 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Isilizbeth,Thank you so much for your words and your kind feedback! We will be here next time you visit Florence!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler from Hillsborough
Posted 24 Aug 2024
Location
Comment from Hotel Management
1 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Steven,Thank you for this comment and for assigning 5 stars to our hotel. Looking forward to welcoming you back next time!Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Vincent,Thank you for this great score!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Robin,Thank you for the positive rating! It seems like you had a great time!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler from Marlborough
Posted 23 Aug 2024
The rooftop bar and pool!!
Comment from Hotel Management
1 Sep 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear James,Thank you so much for the 5 stars!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
