Ratings based on 9 Verified Reviews
4.0 Room cleanliness
3.0 Service & staff
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 23 Jul 2024
The man who greeted us (Oliver?) was very pleasant and throughly made sure we understood all the keys to the place. Most places we went was walkable and there is a bus system right out front. Only downside was no where to store your luggage on the day you check out and stowing place to pay was closed the day we checked out.
Comment from Hotel Management
29 Aug 2024 by Iris Apartments, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 10 Sep 2023
Nice apartment but uncomfortable bed.
by A verified traveler
Posted 6 Aug 2023
The location was excellent, a little noisy from the road traffic but knew when booking it. The apartment itself is nice, light and good fixture and fittings, however the maintenance wasn't so good. We were given the wrong apartment initially and when I said it wasn't like the advert, they said did I not read the description, turned out they had put us in the wrong apartment, but it was sorted. There was no sheets for the sofa bed and would have been a charge to deliver some but they gave us some for free due to the mix up the day before. Surely if you advertise a sofa bed, so it sleeps 4 people, you would provide some sheets as standard. We got locked out (our fault) but we had to get a taxi to the office 4 times as they wouldn't come to us to help, before they sent a locksmith which we had to pay for so turned out expensive with 4 taxi rides on top. We had locked our money and phones in the apartment so had to borrow money off another resident in the apartment to get the taxis, even telling them this, they still wouldn't come to us.
On the 5th and 8th day we had cleaners knocking on the door telling us to leave by 10am, but they had the wrong apartment again! Small issue.. no plug in kitchen sink, it stunk, I just covered it as I knew they would charge for a delivery of a plug, but on the last day it came bubbling up with sewage. The apartment itself, I would recommend if you don't require help from the management, they just seemed unhelpful and nobody taking ownership.
by A verified traveler
Posted 30 Oct 2024
The location of the flat is very nice. Not directly in the city center but we could explore the majority of the city by foot.
The flat itself has issues. Many thinks are slightly broken or missing.
Communication worked but could have been more proactive and detailed.
We only stayed for one night and I’m happy about it.
by A verified traveler
Posted 28 Aug 2024
Eccellente la posizione ed i dintorni. Bus C2 e C3 sotto la struttura. Pulizia Buona. Assenza completa di colazione o qualsiasi cosa le assomigliasse. Wi-Fi non funzionante. Televisione non funzionante.
Comment from Hotel Management
29 Aug 2024 by Iris Apartments, Hotel Management
Grazie del feedback! Purtroppo la colazione non è incluso, come indicato dell'annuncio dell'appartamento. Ho riportato i tuoi commenti alla nostra squadra manutenzione.
by A verified traveler
Posted 13 May 2024 on Hotels
Fue muy buena excelente ubicación
Comment from Hotel Management
14 May 2024 by Iris Apartments, Hotel Management
Thank you for staying with us!
by A verified traveler
Muy buena opción
Posted 10 May 2024 on HotelsTodo bien. El departamento es como se describe, a pasos de todo, cerca de lugares de interes y la zona es bastante bonita. Muy recomendable.
Comment from Hotel Management
14 May 2024 by Iris Apartments, Hotel Management
So happy to hear you enjoyed your stay!
by A verified traveler
Acogedor y céntrico.
Posted 24 Sep 2019 on HotelsLa pasamos muy bien en este apartamento, bastante accesible, limpio y todo en muy buen estado. Nada de que quejarse. Muchas gracias!
