Ratings based on 891 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
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by A verified traveler
Posted 20 Nov 2024
First time in Italy and the stay here was amazing. Cleaning service every day was great. Customer service was great. People were nice: I would book again
by A verified traveler
Posted 1 Nov 2024
by A verified traveler from Seattle
Posted 26 Oct 2024
Great hotel and super friendly and professional staff, throughout the days. The breakfast selections could use more variety. The VIP option of Expedia is effectively meaningless. That’s becoming a common feature of all “VIP” hotels on Expedia. But the hotel is great.
by A verified traveler
Posted 30 Sep 2024
We loved this hotel! From the moment we walked into its gorgeous lobby and were greeted by their welcoming staff, we knew we had made an excellent choice! The room was large (by European standards) bedding comfy, very clean, very quiet and totally walkable to Ufuzzi Gallery, Ponte Vecchio Bridge, and all the shopping and delicious restaurants you could possibly hope for. We loved our three day stay and enjoyed the delicious breakfast every morning, and relaxing in the beautiful lobby with comfy chairs and bar service in the evening. Taxi cab services are right outside the door (we never waited longer than 4 minutes) Rooms are cleaned daily with fresh towels and then down service in the evening. Can’t say enough about the helpful staff, who were so friendly and knowledgeable about great places nearby to eat!
by A verified traveler from Sammamish
Posted 25 Sep 2024
by A verified traveler
Posted 6 Sep 2024
Nice hotel for travelers looking for comfort and quality and a prime location in Florence.
by A verified traveler
Posted 31 Aug 2024
Beautiful hotel in the perfect location!
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 30 Aug 2024
Beautiful hotel, in a great location. Close to everything. I would highly recommned staying here.
