Ratings based on 460 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Nov 2024
El servicio en general muy bueno, laa condiciones del hotel muy pobres, las camas muy viejas hacen mucho ruido, el desayuno estaba mejor de lo esperado
5 out of 5
by A verified traveler from Calgary

Posted 15 Nov 2024
Such a great hotel, but keep in mind that bathroom is shared with other room.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
We loved this hotel! The charming building is 600 years old, very near the train station, right on a canal, and seconds from a water-bus stop! It was perfect for us!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
5 out of 5
by A verified traveler from Ottawa

Posted 26 Oct 2024
The property was clean and the staff were very friendly. I also really appreciated that the room had a stand alone heater.
4 out of 5
by A verified traveler

Posted 22 Oct 2024
Its close to the bus terminal as well as to the train station. But the pavement makes it difficult to carry suitcases
2 out of 5
by A verified traveler

Posted 9 Oct 2024
Elevator does not work properly, felt very old and unsafe. The property looked run down and very old. We had to bring our 50lb luggages down ourselves from the second floor stairs. Lacked amenities!!!
2 out of 5
by A verified traveler

Posted 3 Oct 2024
Our room was in poor condition , skirting boards broken and the shower needed replacing . Very basic .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2024
2 out of 5
by A verified traveler

Posted 5 Sep 2024
It is a dusty place