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Suite Florencia

3.5 star property
Colonial guesthouse with spa services and a 24-hour front desk

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Photo gallery for Suite Florencia

Interior detail
1 bedroom, Frette Italian sheets, premium bedding, in-room safe
Food and drink
Point of interest
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room (800)

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Double Room (800)

Highlights

Air conditioning
Connecting rooms available
Frette Italian linens
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
Champagne service
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, City View

Street view

Basic Room, City View

Highlights

Air conditioning
Connecting rooms available
Frette Italian linens
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
Champagne service
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Frette Italian linens
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
Champagne service
  • 20 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Frette Italian linens
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
Champagne service
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle Maestra Nicolasa 8 altos, entre Cuba y Colon, Santa Clara, 50100

What's nearby

  • Vidal Park - 2 min walk - 0.2 km
  • La Caridad Theater - 3 min walk - 0.3 km
  • Monumento a la Toma del Tren Blindado - 9 min walk - 0.8 km
  • Murals - 10 min walk - 0.9 km
  • Estatua Che y Niño - 15 min walk - 1.3 km

Restaurants

  • ‪Cafe Literario - ‬1 min walk
  • ‪La Bugambilia - ‬2 min walk
  • ‪Casona Guevara - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cafetaria BurgueCentro - ‬3 min walk

About this property

Suite Florencia

Guesthouse in the city center
You can look forward to a terrace, an art gallery on site, and a garden at Suite Florencia. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A 24-hour front desk, multilingual staff, and luggage storage
  • Coffee/tea in the lobby
Room features
All guestrooms at Suite Florencia feature perks such as premium bedding and air conditioning, as well as amenities like safes and room service.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • A personal chef and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 3 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Built in 1930
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 3 and younger are not allowed at this property; All guests older than 3 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 3 per night (328 ft away)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Suite Florencia Guesthouse Santa Clara
Suite Florencia Guesthouse
Suite Florencia Santa Clara
Suite Florencia Guesthouse
Suite Florencia Santa Clara
Suite Florencia Guesthouse Santa Clara

Frequently asked questions

Is Suite Florencia pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Suite Florencia?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Suite Florencia?

Check-out is at noon. Late check-out is available for USD 20 (subject to availability).

Does Suite Florencia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Suite Florencia located?

This guesthouse is situated in the city center.

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Suite Florencia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 55 out of 62 reviews
Rating 8 - Good. 5 out of 62 reviews
Rating 6 - Okay. 1 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

A beautiful, well-run place to stay in Santa Clara
Stayed 1 night in Mar 2025

10/10

Amazing experience with very friendly and professional hosts and excellent cuisine
Stayed 1 night in Mar 2025

10/10

Excellent, and very sympatic people
Stayed 2 nights in Apr 2025

10/10

Me and my father stayed here in january and we absolutely loved it. The ladies were so friendly, caring and loving. The food was amazing. we had the best time! Thank you so much!
Stayed 2 nights in Jan 2025

10/10

this hotel the stuff is very kindly the breakfast is is excellent finest
Stayed 2 nights in Jan 2024

10/10

Perfect stay, beautiful building and terrace! Kind host, always available. Very nice room, bathroom with door and several towels, shower working well, fridge, fan and air conditioning (we didn’t use it). Great breakfast with several local tasty fruits, eggs/omelette prepared for you at your choice, bread and jams, mango juice and coffee. Internet working well. Close to the city centre. Parking for 3$/day at some blocks from the hotel.
Stayed 1 night in Apr 2025

10/10

Helpful and friendly people and a lovely hotel. Had two great dinners as well.
Stayed 2 nights in Feb 2024

10/10

Employees are professional and responsive.
Stayed 3 nights in Feb 2025

8/10

The check in was bad.
Stayed 1 night in Apr 2025

10/10

Super friendly staff, a beautiful house in the heart of Santa Clara.
Stayed 1 night in Feb 2024

10/10

Nice room with air conditioning. Nice living areas. Extraordinary hosts, who go the extra mile to help. Breakfast is extremely good. Parque Vidal is just a stone throw from the guest house.
Stayed 2 nights in Jul 2024

8/10

Many stairs
Stayed 2 nights in Nov 2024

10/10

This was maybe the best (though def not the cheapest) location we stayed at during our 3 week journey through Cuba. Very helpful staff and owners that speak English very well. We got a lot of inside information about the city and Cuba in general. The interior and layout of the building is just magnificent (though the room in front can get a bit loud with street noise). Breakfast was top notch with a lot of homemade goodies. We had a full-on vegetarian menu for dinner one night, wine included, and were very happy with that! The terrace in the back gets regular hummingbird visits! You don't get your own key to the front door, but rather ring the doorbell (there's always someone there).
Stayed 1 night in Dec 2022

10/10

Hôtel magnifique.Très bon emplacement.Très propre. Une douche très agréable. Excellent accueil. Personnel et gérants au service du client. Et cerise sur le gâteau, un somptueux petit déjeuner avec des fruits de producteurs locaux. Je recommande vivement.
Stayed 2 nights in Mar 2025

10/10

Belle casa de style colonial et très bon petit déjeuner en cour intérieure. Accueil attentionné. Pas de parking sur place.
Stayed 1 night in Feb 2025

10/10

Di tutte le strutture di Cuba, questa è sicuramente la migliore. Personale gentilissimo e sempre molto disponibile, struttura pulitissima, colazione ottima, camera spaziosa, silenziosa, ma la proprietaria è una persona veramente spettacolare, proprio una bella persona, disponibile a dare consigli per la visita della città, molto colta e sicuramente rimarrà nei nostri cuori. Grazie ancora
Stayed 2 nights in Dec 2024

10/10

정갈하고 쾌적한 상태의 숙소에서 편안한 시간을 보냈습니다. 조식은 풍성하고 맛있었으며 저의 니즈를 계속 확인하면서 제공되었습니다. 일하시는 모든 분들이 친절했고 산타클라라에서 좋은 여행이 될수 있도록 여러가지 조언과 적극적인 도움을 아끼지 않았습니다. 이른 아침에 출발해야 해서 6시에 조식을 제공해주신 것에 깊은 감사를 드립니다. 산타클라라에 다시 가게 되면 또다시 스위트 플로렌시아에서 묵을 것입니다.
Stayed 2 nights in Dec 2024

10/10

La Suite Florencia es una joya única. El hotel es maravilloso, extremadamente limpio y bien cuidado; todo allí es fantástico, especialmente el desayuno. Pero la mejor parte de la estadía son Lídia y Mirella. Ambas son encantadoras, muy atentas y realmente interesantes; podríamos pasar horas conversando con ellas. Recomiendo esta hospedaje a todos los que visiten Santa Clara.
Stayed 2 nights in Oct 2024

10/10

Heel prettig verblijf, centraal gelegen in Santa Clara. Vooral de vriendelijkheid van het personeel maakte het verblijf erg leuk.
Stayed 2 nights in Aug 2024

10/10

Nice room, nice people, central location, very good breakfast
Stayed 1 night in Aug 2024

10/10

Ich war ich das erste Mal dort. Und wie immer wurden wir herzlich empfangen. Die Gastgeber sind jederzeit ansprechbar, haben immer ein Lächeln für den Gast und sorgen dafür, dass man sich einfach nur sehr wohl fühlt. Für mich die top Übernachtung in Santa Clara. Das Frühstück und auch das abendliche Essen verdienen eigentlich einen Extra Stern. Hasta luego y gracias por todos
Stayed 3 nights in Jul 2024

10/10

Preis/Leistung super! Sehr schöne Unterkunft und wunderbare Gastgeber! Santa Clara kann man gut zu Fuss erkunden. Ist alles in der Nähe. Es ist alles in gutem Zustand und sehr gemütlich. Das Frühstück auf der Terrasse war sehr lecker.
Stayed 1 night in Jul 2024

10/10

We hebben enorm genoten van ons verblijf bij deze Casa. De ligging is perfect tov het centrale plein en de accommodatie zelf is onberispelijk. We hebben nergens in Cuba zulke lekkere bedden gehad en de ruimte buiten de kamers om te relaxen is groot met veel verschillende stoelen. De kamer werd dagelijks schoongemaakt. Het ontbijt dat wij dagelijks voorgeschoteld kregen was meer dan we op konden en iedere dag zeer gevarieerd met fruit, brood, verschillende jam, omelet en iedere dag een andere typische Cubaanse lekkernij. Wat het verblijf echter helemaal afmaakte was de aanwezigheid van Mirella en Lydia. Deze dames zorgen voor een unieke sfeer en staan altijd klaar om te helpen. Wij raden deze Casa van harte aan.
Stayed 2 nights in Jun 2024

10/10

Lovely old world colonial home with great staff!
Stayed 2 nights in Apr 2024

10/10

Stayed 2 nights in Mar 2024