Ratings based on 39 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024
The staff is very friendly and very helpful. The location is central. Nice little pool and terrasse to relax and cool down. Free refill of your water bottles.
by A verified traveler
Posted 20 Apr 2024
Loved the pool. Excellent people. Very helpful
by A verified traveler from Brantford
Posted 4 Apr 2024
Riki is a wonderful host who speaks excellent English. The place is clean and comfortable and has good amenities.
Comment from Hotel Management
5 Apr 2024 by riki, Hotel Management
muchas gracias ,saludos a todos
by A verified traveler
Posted 29 Mar 2024
Riki was very helpful with all my requests and needs.
Comment from Hotel Management
29 Mar 2024 by riki, Hotel Management
muchas gracias fue un gran placer alojarlos en nuestro hostal
by A verified traveler
Posted 6 Mar 2024 on Hotels
Very friendly and helpful host and staff. Breakfast good. Internet good. Clean. On main road a few blocks from main plaza.
by A verified traveler
Comfortable, convenient location, inexpensive
Posted 23 Feb 2024 on HotelsA short walk to downtown Santa Clara, clean comfortable rooms. While this casa didn't have a dinner option, apparently they offer massages which I didn't book but in retrospect probably should have. Prices were reasonable. Upstairs where we had breakfast is also a lounge with a bar where you can hang out with other guests. The key to the gate that lets you out onto the street is a bit tricky. There were two of us and if one leaves to buy something, loses track of time and comes back waaay later than they said they would you are effectively locked in the place until your co-traveler with the key returns. Other than that Liuva was very nice and accommodating and her husband who's name I don't recall (apologies!) gave us a ride to bus station the morning we left. Much appreciated! Breakfast was the standard guava juice, guava & fruits and fried eggs with toast and honey. The same as most casas we traveled through in Cuba. What was far better than standard was the price - half of what we paid in La Habana for a casa just as nice.
by A verified traveler
Posted 8 Nov 2023
Quiet
Comment from Hotel Management
9 Nov 2023 by Riki , Hotel Management
Muchas gracias,por su buen comentario sobre nuestro hostal
by A verified traveler
Posted 12 Oct 2023
Good material.
Comment from Hotel Management
13 Oct 2023 by Riki , Hotel Management
muchas gracias
by A verified traveler
Posted 21 Aug 2023
A wonderful stay at Rikis Hostal. Would definitely recommend.
Comment from Hotel Management
21 Aug 2023 by Riki , Hotel Management
Muchas gracias fue un gran placer tenerlos en la casa , gracias
by A verified traveler from Ghent Belgium
Posted 2 Feb 2020
Very nice place at few blocks of center I would certainly recomend it! Very good service, clean and great breakfast.!
Comment from Hotel Management
2 Feb 2020 by riki, Hotel Management
Muchas gracias por su opinión estamos muy contentos de que haya disfrutado su estancia en nuestra casa