Ratings based on 50 Verified Reviews
3.3 Room cleanliness
2.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Playa del rey
Posted 3 Aug 2024
Room was large, with kitchen. Free parking and breakfast were provided. The staff was friendly and accommodating. Location was close to beach and shopping.
Great value for area.
by A verified traveler
Posted 27 Jul 2024
no housekeeping which i asked for twice, floors & sofa were dirty with dog hair. Had to walk to front desk several times to get toilet paper, towels, bedding to change bed sheets. Front desk personnel were nice but overworked, overwhelmed, always people awaiting to be attended. Sad situation.
by A verified traveler
Posted 16 Jul 2024 on Hotels
by A verified traveler
Posted 15 Jul 2024
It was so close to the beach we could walk to the beach, shopping, and dining. That was great. What I didn't like was that there was never anyone at the desk. No one was there to check us in or check us out. And there didn't seem to be a phone number we could call for help - I always got voicemail. They said to text but the response was not until the next day or 12 hours later. But if you don't need anything it is a nice place and we all felt safe
by A verified traveler from Moreno Valley
Posted 2 Jul 2024
Our room was great. Lots of construction going on that took away from the tranquility. We cooked 2 meals in the kitchen no problem.Happy hour and contont
by A verified traveler
Posted 20 Jun 2024
We loved the room and the location. That being said, there were lots of little annoyances during our stay. First, figuring out how/where to check in was a nightmare. Turns out that this property and two other are run out of the Villa Rosa Inn. This is not marked clearly at all, and I wandered around for 20 minutes until I met another guest who went through the same deal. The fridge was condensing water, the outdoor trash hadn’t been picked up, they texted me frequently asking about the room but never responded when I replied. Nice place, nice people, they just seem understaffed or something.
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Posted 12 Nov 2023
poor communication, old decor, sandpaper sheets, no parking,
by A verified traveler
Posted 5 Nov 2023
No parking despite description on site. Office is located off property—hard to find. Room was fine tho.
