Ratings based on 984 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
Comment from Hotel Management
16 Jan 2025 by Sophia CSR, Hotel Management
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
by A verified traveler
Posted 10 Jan 2025
Staff was friendly. Room was clean. Surrounding appears a bit of sketchy. Few Seemingly homeless people walking on street etc.
Comment from Hotel Management
12 Jan 2025 by Sophia CSR, Hotel Management
Dear Guest,Many thanks for your feedback! We're glad you appreciated our friendly staff and clean rooms. While the surrounding area can occasionally feel less than ideal, we prioritize creating a safe and comfortable environment for our guests. We hope to have the opportunity to welcome you back!
by A verified traveler
Posted 9 Jan 2025
Good
Comment from Hotel Management
10 Jan 2025 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 8 Jan 2025
Both Alex and Yadiera gave me fast, friendly and efficient guest service. A room with everything fun tioning well. Nearby dining options. comfortable
Comment from Hotel Management
9 Jan 2025 by Sophia CSR, Hotel Management
Hi Donna,We are delighted to hear that Alex and Yadiera provided you with fast, friendly, and efficient service. It's also great to know you enjoyed a comfortable room with everything functioning perfectly and found our nearby dining options convenient. We truly appreciate your kind words and look forward to welcoming you back for another great stay!
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 7 Jan 2025
Alex delivered fast, friendly and efficient guest service. Comfortable room with everything functioning well. Doning options nearby.
Comment from Hotel Management
7 Jan 2025 by Sophia CSR, Hotel Management
Hi Donna,Thank you for your wonderful feedback! We're thrilled to hear that Alex provided fast, friendly, and efficient service, and that you enjoyed a comfortable room with everything in working order. We're also glad the nearby dining options met your needs. We hope to welcome you back for another great stay soon!
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Sophia CSR, Hotel Management
Hi Amelia,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler from Wonton
Posted 1 Jan 2025
Great
Comment from Hotel Management
1 Jan 2025 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler
Posted 19 Dec 2024
Excellent service of staff
Comment from Hotel Management
20 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your kind comments and rating! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to see you again!
by A verified traveler
Posted 12 Dec 2024
Weird people & laundry doesn't work .
Comment from Hotel Management
13 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
