Ratings based on 250 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Wonderful property with beautiful grounds. Sant Angelo provides a pleasant center away from the hectic atmosphere of tourism traffic in nearby Sorrento.
by A verified traveler
Posted 24 Sep 2024
The hotel was clean, comfortable, and had large lovely balconies. Staff extremely friendly and helpful. Restaurant just okay, but would love to stay there again.
by A verified traveler from London
Posted 17 Sep 2024
The hotel is slightly outside Sorrento itself, which makes it calmer and with more room for pool and gardens. The walk in is around 30 mins, although there are good rail and bus connections only a short walk away, also going out to Pompeii etc. Really great, friendly service from everyone. So relaxing!
by A verified traveler
Posted 25 Jul 2024
by A verified traveler
Posted 17 Jul 2024
The hotel was fine for what we needed not the best, but it was fine
Comment from Hotel Management
27 Jul 2024 by Rosario A., Hotel Management
Dear Jonathan,Thank you very much for your review. We are really happy to meet your expectations and make your stay at Hotel Alpha pleasant and relaxing.We hope to welcome you again soon.Best wishes,Rosario A. Hotel Manager
by A verified traveler from SOUTHAMPTON
Posted 29 Jun 2024
Staff were lovely
Comment from Hotel Management
27 Jul 2024 by Rosario A., Hotel Management
Dear Stephen, We thank you very much for your review. We are really happy to had satisfy your expectations and to have made your stay at the Hotel Alpha pleasant and relaxing. Furthermore, we are also happy that you appreciated the courtesy of our staff.We hope to welcome you again soon. Best regards, Rosario A. Hotel Manager
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by Rosario A., Hotel Management
Dear Amy, We thank you very much for your review. We are really happy to had satisfy your expectations and to have made your stay at the Hotel Alpha pleasant and relaxing. We hope to welcome you again soon. Best regards, Rosario A. Hotel Manager
by A verified traveler
Pretty garden and grounds
Posted 16 Jun 2024 on HotelsComfortable room, very pretty citris garden, decent food. Service was kind and courteous.
Comment from Hotel Management
27 Jul 2024 by Rosario A., Hotel Management
Dear Anonymous,We thank you very much for your review. We are really happy to had satisfy your expectations and to have made your stay at the Hotel Alpha pleasant and relaxing. Furthermore, we are also happy that you appreciated our relaxing garden, our Comfortable room, our food and the courtesy of our staff. We hope to welcome you again soon. Best regards, Rosario A. Hotel Manager
by A verified traveler from Austin
Posted 12 Oct 2023
by A verified traveler
Not as described and not as advertised
Posted 21 Sep 2023 on HotelsNot as shown on the website at all, the rooms have paperthin walls and we were kept up all night by someone with their tv on and slamming doors throughout. The room walls are thin and hall seem to echo sound so much so that i could clearly follow the tv program the person in the room was watching
The rooms look nothing like as advertised on the website, they are sole less and no where near as modern as described. Honestly felt scammed for the nearly €200 we paid for the night
Comment from Hotel Management
10 Oct 2023 by Armando, Hotel Management
Dear Mr Ruben,thank you for sharing your opinion.We are sorry if you experienced a difficult situation with the guest who stayed close by your room. Our walls are not thin as you tried to describe and all our rooms have a good sound proofing. Obviously, if a guest engages in questionable behavior by turning up the television volume to maximum, it goes beyond the thickness of the walls. However, we have staff present 24 hours a day who could intervene to lower the volume on the television.In the hotel there are 7 different categories and the reserved room is a basic which reppresents our entry level room. Honestly all our rooms are well described online and we take the distance to what you reported.We are sorry if you did not like the assigned room.Regards
