Ratings based on 11 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disappointing money-making machine
Posted 14 Oct 2019 on HotelsThe most disappointing masia we’ve stayed in. They were more interested in making money than their guests’ comfort - I arrived on Friday with a very bad cold and was told that it wasn’t possible to turn the heating on and the only option was to use an extra duvet. They shouldn’t advertise that it has heating if they’re not prepared to use it!
Heard everything from the adjoining rooms, including flushing the toilets.
They even charged us for ordering extra coffee (tiny cup) at breakfast.
Comment from Hotel Management
8 Nov 2019 by Jordi. Manager, Hotel Management
Dear guest,
I can understand you feel sick the day you arrived, but what we can empathyze is with lies.
The day you came it was a hot and sunny day. 24º actually. You asked to switch on the heating and we told you if you really feel you need it (24ºC, don't forget that) we'll turn on for you. You replied you can deal it just with an xtra duvet. That's all.
About the extra coffee we charged on your bill, it wasn't ONE extra coffee there were FOUR extra coffees you asked in addition.
But don't care about it, we can understand we could be the most disappointing masia you ever been in. In exchange, we'll say you were the worse client we ever got it. We had to collect your ashes and cigarrettes from everywhere in the terrace and the garden, when the ashtrays were available everywhere.
Have a nice day, you too
by A verified traveler
Posted 2 Jul 2024 on Hotels
by A verified traveler
Alojamiento muy recomendable
Posted 18 Apr 2024 on HotelsTodo perfecto a pesar de haber llegado tarde al alojamiento.
El único inconveniente es no poder estar más tiempo.
by A verified traveler
Posted 13 Aug 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by Propietari, Hotel Management
Merci beaucoup de votre avis!
by A verified traveler
Posted 28 May 2023 on Hotels
by A verified traveler
Posted 24 Aug 2022 on Hotels
by A verified traveler
Cool!
Posted 6 Aug 2022 on HotelsSimple, tranquille et convivial
by A verified traveler from Girona
Posted 7 Oct 2020
Masía impresionante!
Con detalles en cada rincón. decorada con un gusto exquísito.
El trato de los propietarios es muy cálido y cercano.
Y el desayuno, buenísimo.
Volveremos!
by A verified traveler
Posted 17 Jun 2019
Non abbiamo trovato nessuno per fare il check in!!!!!!!!!!!!
Comment from Hotel Management
19 Jun 2019 by Masia Can Bachs, Hotel Management
No es que no hubiera nadie para hacer el Checkin, que sí que lo había, sino que ustedes optaron por no presentarse. Sorprende que haga esta crítica alguien que no se alojó en nuestro establecimiento.
Se les estuvo esperando hasta la medianoche del 16 de junio sin que se presentaran.
Sus compañeros de boda, que sí que estuvieron alojados aquí, ya nos comentaron que decidieron irse directamente a Barcelona sin ni tan sólo llamar o contactar para informar que podrían llegar tarde.
Vaya, un NO-SHOW en toda regla.
by A verified traveler
Posted 11 Feb 2019 on Hotels
Comment from Hotel Management
3 May 2019 by Jordi, Hotel Management
Moltes gràcies per la teva entusiasta valoració.
Continuarem treballant per a no decebre-us.
Salutacions
