Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Stayed 3 days prior cruise. Good centrally location to visit around
by A verified traveler
Posted 17 Nov 2024
Beautiful hotel with lots of amenities. The junior suites are lovely rooms with a great view of the Mediterranean. Excellent breakfast buffet and very nice restaurant for dinner.
Comment from Hotel Management
28 Nov 2024 by H10 MARINA BARCELONA, Hotel Management
Dear James,Thank you for your great review and your kind words of the rooms, facilities and restaurant.We hope you decide to come back very soon!Kind regards.
by A verified traveler
Posted 17 Nov 2024
Lovely friendly staff, rooms clean
Comment from Hotel Management
28 Nov 2024 by H10 MARINA BARCELONA, Hotel Management
Dear Barry,Thank you for your review.We are thrilled to know that you had an excellent stay at the hotel.We hope you come back very soon.Kind regards.
by A verified traveler
Posted 15 Nov 2024
Really good staff and vibes
Comment from Hotel Management
28 Nov 2024 by H10 MARINA BARCELONA, Hotel Management
Dear Nashton,Thank you for your excellent review.We are very happy to know that you had a great stay with us.Best regards
by A verified traveler
Posted 28 Oct 2024
Good standard hotel great rooms with an excellent Spa
Convenient
Comment from Hotel Management
28 Oct 2024 by H10 MARINA BARCELONA, Hotel Management
Dear Lisa,Thank you for your review.We are very happy to know that you enjoyed your stay with us and that you liked the rooms and our spa.We hope we see you again in the future.Kind regards.
by A verified traveler
Posted 24 Oct 2024
Negatives: soundproofing of rooms is poor and inadequate. Some maintenance issues in the room too. Hotel located on an unattractive square. Food and drink more expensive than other places visited in Barcelona.
Positives: pretty public areas, pleasant staff, convenient walking distance to marina.
Comment from Hotel Management
28 Oct 2024 by H10 MARINA BARCELONA, Hotel Management
Dear Sarah,Thank you for taking your time to share how was your stay with us.We take note of the feedback you have written and will use it to improve in the different areas you have told us.We hope you decide to stay with us in the future.Kind regards.
by A verified traveler
Posted 23 Oct 2024
Very good
Comment from Hotel Management
23 Oct 2024 by H10 MARINA BARCELONA, Hotel Management
Dear Emilio,Thank you for your review.We are very happy to know that you enjoyed your stay with us. We hope we can see you soon on another occasion.Kind regards.
by A verified traveler
Posted 17 Oct 2024
Some staff were helful--others not. Windows were filthy. Pool on some days ot attended and no towels available. Front desk was not aware that only buffet was available for breakfast
Comment from Hotel Management
21 Oct 2024 by H10 MARINA BARCELONA, Hotel Management
Dear Richard,Thank you for taking your time to share how was your stay with us.We will take note of all your comments as it helps us know in what areas we must improve. We will let know our staff members about the importance of knowing all the information and services and to always be helpful with our guests.We hope you decide to come back on another occasion in the future.Kind regards.
by A verified traveler
Posted 28 Sep 2024
We really appreciated the customer service provided by Felix. He never missed a beat and was always ready to help. It made our stay and visit to the city much more enjoyable.
Comment from Hotel Management
30 Sep 2024 by H10 MARINA BARCELONA, Hotel Management
Dear Shanna,Thank you for taking your time to share how was your stay at the hotel.We are very happy to read that you had a great stay with us. Our team works hard to create a memorable experience. We will share your review with Felix to make sure he knows about this.We hope we see you again in the near future.Best regards.
by A verified traveler from Portland
Posted 23 Sep 2024
I’ve stayed at H10 Madison in Barcelona which was a completely different experience. It was top notch there so coming to the sister location I thought would be similar, even with a price reduction per night as I simply splurged last time I was here in BCN. The location is a bit rough with broken construction, still though somewhat convenient to the trains/ buses. A worker came into my room at 8:30am without knocking or reason, I yelled hello and they left. Cleaning service just knocked again at 11:10am and didn’t even give me 1 second to come to the door before they pushed open the door. I could have been changing or sleeping. That’s not ok. I called the reception letting them know that’s not ok at all and I’ve felt unsafe all day. I’ve been woken up for mini bar service and loud noises while they’re cleaning before 10am, the walls are not insulated well enough, the room is dirty. Attached photos. I honestly wouldn’t recommend this place. The price of what you’re paying per night doesn’t equate to the value.
Comment from Hotel Management
27 Sep 2024 by H10 MARINA BARCELONA, Hotel Management
Dear Julie,Thank you for taking your time to share how was your stay at the hotel.We are sorry to hear that your experience did not meet your expectations. Please know that we take all feedback seriously and will use it to make improvements for future guests. We sincerely hope that you will give us another chance to show you the high quality of service that we can provide.Kind regards.
