Ratings based on 272 Verified Reviews

3.9 out of 5
75% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 15 Aug 2024 on Hotels
Bathroom fixtures needed updating and repair. Overall room is dated, beds are simple but comfortable.
5 out of 5
by A verified traveler

One of our favorite places we have stayed

Posted 24 Aug 2023 on Hotels
Friendly welcoming staff. Big comfortable room with greay views. Air con, fridge and toiletries. No parking but nearby public parking
5 out of 5
by A verified traveler

Posted 13 Dec 2022
nothing
2 out of 5
by A verified traveler

Hotel chapado a la antigua y atención pobre

Posted 2 Jan 2022 on Hotels
Reservé dos habitaciones, una de el las la pedí con una cama grande, ni caso. Pedí que las dos habitaciones estuvieran separadas. No estaban separadas sinó que teníem una puerta interior que las comunicaba!!!
Comment from Hotel Management
15 Jan 2022 by Hotel Imperial ATIRAM, Hotel Management
Buenos días, Gracias por su valoración. Saludos,
5 out of 5
by A verified traveler

Posted 4 Sep 2021 on Travelocity
Easy to get to. Very welcoming. Situated on a small river. Comfortable and clean.
2 out of 5
by A verified traveler

Not recomended

Posted 15 Aug 2021 on Hotels
Super outdated hotel, rooms with unpleasant smells (we were stunned by poor cleaning), bathrooms with mold / mildew. meager and lousy buffet. the hotel currently should not have even 3 stars.
Comment from Hotel Management
15 Sep 2021 by Hotel Imperial Atiram, Hotel Management
Dear guest, We are sorry to know than you have had a bad experience. We will try to improve. Best regards. Hotel Imperial Atiram.
4 out of 5
by A verified traveler

Andorra

Posted 6 Oct 2018 on Hotels
Friendly staff and good breakfast.
Comment from Hotel Management
9 Oct 2018 by Daniel, Hotel Management
Hello good afternoon, Thanks to coment our Hotel and for your positive feedback. Hope to see you soon again in our Hotel. Best regards,
4 out of 5
by A verified traveler

Good for passing through/ longer stay for walking

Posted 9 Aug 2018 on Hotels
Nice location backing onto river. Private secure parking available at 10 euro. Pleasant efficient reception, well kept hotel, and good sized rooms. Shower heads cannot be raised very high due to nature of pipe, but that is a small issue with everything working well, comfortable and good value for money. Italian restaurant within same building provides great food and an enclosed terrace above river. Included breakfast buffet was to good standard.
Comment from Hotel Management
14 Aug 2018 by Daniel C., Hotel Management
Good Morning, Thank you very much for sharing your experience in our Hotel. We hope to see you soon! Regards,
1 out of 5
by A verified traveler from las vegas

Bad location

Posted 17 Aug 2017 on Orbitz
The staff are so rude, they insult the people.. and the room are terrible.. Im not recommend this hotel...
Comment from Hotel Management
28 Aug 2017 by Xus - Revenue Manager, Hotel Management
Dear Norgenys First of all thank you time invested in your comment about your stay in our establishment. I'm very sorry that some of our services were not correct, I do not doubt that I will report all this to the hotel management so that it happens again, I insist, I'm very sorry.
4 out of 5
by Holly

Good value for money :)

Posted 2 Aug 2017 on Hotels
We stayed for just 1 night and were happy with the quality of the hotel for the price (during off-peak season).
Comment from Hotel Management
28 Aug 2017
Dear Holly, We appreciated very much for taking the time to inform your valuable assessment. We are glad that we were able to make your visit convenient. Faithfully yours, Daniel (manager)