Ratings based on 324 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 9 Nov 2024
Nice place, but at over €200 per night, it’s overpriced. And for that price, room service is ridiculous: little meals that they bring you in a cardboard box, they don’t even use a tray. Staff very friendly.
Comment from Hotel Management
10 Nov 2024 by Front Desk, Hotel Management
Dear Mr. Santiago,Thank you for sharing your feedback. We’re pleased to know that you enjoyed our location and found our staff friendly.We are sorry to hear that you felt the room service did not meet your expectations. We understand that you expected a higher standard given the price, and we regret that it did not meet your needs. We will certainly review this aspect to ensure a better experience for our future guests.We appreciate your comments and hope to have the opportunity to welcome you again.Best regards,
4 out of 5
by A verified traveler from North Hills

Posted 7 Nov 2024
Hote Mercure location is very good. Right next to it is a coffee shop with delicious pastries. Tour busses and shops are walkable. Gym is not nice since there is only a minimum of equipment.
Comment from Hotel Management
8 Nov 2024 by Benedetta, Hotel Management
Dear Julie, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The staff
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Everything was amazing. Beautiful stay and lovely staff. Our chrome cast never worked and we asked for it to be looked at but it never was. That’s my only complaint, that and the kids running and yelling outside our door. Everything else was lovely. Would definitely recommend this hotel.
Comment from Hotel Management
8 Nov 2024 by Benedetta, Hotel Management
Dear Natasha, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The staff
5 out of 5
by A verified traveler

Posted 28 Oct 2024
We received a free upgrade to a superior room. The room was spacious and clean. All our requests were handled promptly. The neighbourhood was safe with plenty of supermarkets, cafes and bakeries. There were some nice restaurants nearby but mostly we went to other parts of the city. Travelling to the airport with public transport is not so easy. Although the hotel is close to two metro stations we needed a few transfers between different lines.
Comment from Hotel Management
8 Nov 2024 by Benedetta, Hotel Management
Dear Nikolay, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor, the location and the staff.It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The staff
5 out of 5
by A verified traveler

Posted 17 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Benedetta, Hotel Management
Dear Evangelina, We very much appreciate your evaluations regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback, We hope your next visit will be as pleasant as the previous one.Sincerely,The staff
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Great spot, breakfast included was definitely worth it. Clean facility. We had a room with terrace & we loved it.
Comment from Hotel Management
8 Nov 2024 by Benedetta, Hotel Management
Dear Diego, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor, especially highlighting the location and the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The staff
4 out of 5
by A verified traveler

Posted 15 Oct 2024
Good sized rooms and very clean
Comment from Hotel Management
8 Nov 2024 by Benedetta, Hotel Management
Dear Emerson, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front desk
5 out of 5
by A verified traveler

Posted 12 Oct 2024 on Hotels
Comment from Hotel Management
8 Nov 2024 by Benedetta, Hotel Management
Dear Karin, We very much appreciate your valuation regarding your stay at the Mercure Barcelona Condor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front desk
5 out of 5
by A verified traveler

Barcelona 4 night stay

Posted 1 Oct 2024 on Hotels
Very nice size room with a great balcony. Clean and well appointed. Decent buffet breakfast also. Is located in kind of a residential area away from city centre but was easy to get around. Had awesome weather the whole time.
Comment from Hotel Management
8 Nov 2024 by Benedetta, Hotel Management
Dear Harley, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front desk
5 out of 5
by A verified traveler

Posted 31 Aug 2024
Employees were very helpful and kind. Their names: Laura and Fabrizio
Comment from Hotel Management
8 Sep 2024 by Front Desk, Hotel Management
Dear Laura,Thank you very much for your excellent review! We are glad to hear that you had a pleasant stay and that our team, especially Laura and Fabrizio, contributed to make your experience even better. We will pass on your kind words to them.We look forward to welcoming you again very soon.Best regards,