Ratings based on 994 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Very clean and quiet place. Nice staffs
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Owner, Hotel Management
Kamry, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Owner, Hotel Management
Lakendra, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
by A verified traveler
Posted 23 Oct 2024
You have to pay for parking. Parking lot is dark. Hotel room was dark but it was somewhat clean. Tape was left on the bathroom ceiling when someone thought they were taping up the smoke detector. House keeping didn’t see. Looked nasty. I would not stay here again
Comment from Hotel Management
23 Oct 2024 by Owner, Hotel Management
Thank you for taking the time to review us, Whitney. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
by A verified traveler
Posted 21 Oct 2024
Staff was very friendly property was really clean
Comment from Hotel Management
22 Oct 2024 by Owner, Hotel Management
Alexis, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
by A verified traveler
Posted 17 Oct 2024
Room was clean except breakfast is a low rating.
Comment from Hotel Management
18 Oct 2024 by Owner, Hotel Management
Ty, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
by A verified traveler
Posted 1 Oct 2024
Great property!
Comment from Hotel Management
2 Oct 2024 by Owner, Hotel Management
Bryan, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
by A verified traveler
Posted 30 Sep 2024
We came from Texas to this beautiful high quality hotel.
I highly recommend!
Comment from Hotel Management
1 Oct 2024 by Owner, Hotel Management
Rosa, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
by A verified traveler from Sapphire
Posted 26 Sep 2024
The front desk personnel were barely polite and not helpful at all with check in. It is not acceptable, too, for guests to not be told until they arrive at the property that there will be a mandatory parking fee to be paid to another vendor. Never have I encountered this situation, and I have stayed in multiple other Atlanta area hotels. I will not be returning to this location, although I normally prefer Springhill Suites.
Comment from Hotel Management
27 Sep 2024 by Owner, Hotel Management
Thank you for taking the time to review us, Karen. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
