Ratings based on 60 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 23 Apr 2021
Room was not ready at specified time . No WiFi as advertised and no bathroom amenities only on the first day . The property was safe and quiet
5 out of 5
by A verified traveler

Posted 23 Mar 2021
hot water in shower is not hot as we need and other was good
2 out of 5
by A verified traveler

Disappointment

Posted 4 Mar 2020 on Hotels
Complex isn’t good feels like place is running into the ground ,WiFi limited 2G for two days four people ,3 TVs but all TVs connected so everyone has to watch same thing plus you have to get out of bed and go to living room to change channel just awful really such a shame wouldn’t stay again
2 out of 5
by A verified traveler

Cool but no value for money

Posted 8 Feb 2020 on Hotels
It's more like a one day apartment but if you check in after 7pm, you on your own if something is wrong, like in my case. R 1.000 and that as a special is not worth it. Lights were broken, TV didn't work, and the stock of utilities in the kitchen was irregular. The interior is cool. But that's all what's positive
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Business trip

Posted 17 Oct 2019 on Hotels
Business travel, accommodation was ok, but has seen better days.
4 out of 5
by A verified traveler

Posted 29 Sep 2019 on Hotels
Good
2 out of 5
by A verified traveler

Terrible stay

Posted 29 Jul 2019 on Hotels
2 night stay at Insignia with friends. We could not sit on the couches as they were stained and had a stench. Ottoman was changed upon complaining. Kettle was completely broken and replaced after complaining. Towels were torn and were changed only after the second complaint. Bed linen was torn and not changed, despite complaining to housekeeping. No extra blankets in apartment. General cleanliness and housekeeping is terrible. Will not recommend and will not book again.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2019 on Hotels
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