Ratings based on 12 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2022 on Hotels
by A verified traveler
Posted 5 Mar 2021 on Hotels
There was cockroaches throughout the room (no 8 ) and in the bed
Also, the power was out from 5pm on and off and then from 11:00 pm until 7am the morning
Loud guests and drinking
Not a nice experience at all
by A verified traveler
Posted 13 Sep 2020 on Hotels
by A verified traveler
Posted 24 Feb 2020 on Hotels
Photos deceiving - attention to detail lacking
by A verified traveler
Posted 4 Dec 2019 on Hotels
Comment from Hotel Management
7 Feb 2020 by Management, Hotel Management
Thank you very much for the 8 out of 10 rating. Looking forward to seeing you again!
by A verified traveler
My stay was incredible
Posted 13 Nov 2019 on HotelsMy stay was incredible
Comment from Hotel Management
7 Feb 2020 by Management, Hotel Management
Dear Moonilall, thank you so much for the excellent rating of 10 out 10. We look forward to hosting you at Bell Casa Guesthouse again!
by A verified traveler
I had an amazing stay
Posted 13 Nov 2019 on HotelsI had an amazing stay
Comment from Hotel Management
7 Feb 2020 by Management, Hotel Management
Dear Moonilall, thank you so much for the excellent rating of 10 out 10. We look forward to hosting you at Bell Casa Guesthouse again!
by A verified traveler
Posted 5 Nov 2019 on Hotels
The people at the hotel were lovely. The rooms are gorgeous however i was there for 3 days and although i told them my shower wasnt working when i got there or when i left.. Nobody bothered to fix it. The room wasnt cleaned properly and the 2nd day i didnt have any towels. Unfortunately the electricity was out from Friday until Monday although we did have some lighting but no hot water for 2 days.
A beautiful venue which just needs better staff management.
Comment from Hotel Management
7 Feb 2020 by Management, Hotel Management
Dear Karen,
Thank you for your review. We apologise and we will attend to this matter immediately. We hope that you will return to Bella Casa Guesthouse to truely experience our 4* service.
by A verified traveler
Posted 21 Oct 2019 on Hotels
Comment from Hotel Management
7 Feb 2020 by Management, Hotel Management
Dear Harriet, thank you so much for the excellent rating of 10 out 10. We look forward to hosting you at Bell Casa Guesthouse again!
by A verified traveler
beautiful Guesthouse
Posted 25 Sep 2019 on HotelsMy stay was amazing. Its such a beautiful Guesthouse.
Comment from Hotel Management
7 Feb 2020 by Management, Hotel Management
Dear Melanie, thank you so much for the excellent rating of 10 out 10. We look forward to hosting you at Bell Casa Guesthouse again!
