Ratings based on 112 Verified Reviews

4.3 out of 5
91% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Only that some chalets were quite a long walk uphill to get to them so you needed to be fit but otherwise a lovely place to stay and staff so helpful and couldn’t do enough for you
5 out of 5
by A verified traveler

Posted 27 Apr 2023
Wonderful stay at SFE Resort. Nice cabins with Eco style set up. Very friendly and helpful staff. Cose proximity to the Orangatans and Sun Bears. Breakfast fair/okay, whilst dinner options better. Would recommend.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2020 on Hotels
5 out of 5
by A verified traveler

Posted 7 Aug 2020 on Hotels
Our recent stay was fabulous. The staff could not do enough to make us comfortable. It was great that the restaurant opened on our first day thus making everything so convenient. Food was superb. Super high ratings from us!
4 out of 5
by A verified traveler

Posted 14 Mar 2020
ottimo ostello, letti twin confortevoli. la differenza di costo da camerata a camera singola è molto elevato
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2020 on Hotels
4 out of 5
by A verified traveler

okay

Posted 4 Mar 2020 on Hotels
It was a nice place, but not high end. Wifi was bad. People were very nice. Far from things except two attractions. They wanted to add a significant fee upon check in for a third person even though we booked for three. They graciously did not charge us after a discussion.
5 out of 5
by A verified traveler from Australia

Posted 3 Mar 2020
Staff were so friendly and welcoming! Food was amazing. Great location - walking/riding distance to orangutan and sun bear conservation centre.
5 out of 5
by A verified traveler

A great place to stay with loads to do.

Posted 16 Feb 2020 on Hotels
Lovely place to stay near the rehabilitation centres and the rainforest discovery centre. Friendly staff. Good food. Great quality accommodation away from the hustle and bustle of a town. Highly recommend
3 out of 5
by A verified traveler

Great location and beautiful property

Posted 7 Feb 2020 on Hotels
Very friendly and accommodating staff, beautiful location. There were two issues, firstly the bed was uncomfortable, however when we brought it to their attention they quickly offered us another chalet and secondly the pool that is advertised is just a wading pool. In general we found it overpriced for what you got.