Ratings based on 20 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2022 on Hotels
4 out of 5
by A verified traveler

Posted 22 Mar 2021 on Hotels
Comment from Hotel Management
22 Mar 2021 by labuk hotel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
4 out of 5
by A verified traveler

Close to airport, nice hotel

Posted 31 Jan 2020 on Hotels
Reasonable hotel for price, close to airport, clean and pleasant. Did not seem to be as per photos. Few local places nearby to eat but not much variety.
Comment from Hotel Management
31 Jan 2020 by Wong, Hotel Management
Dear Sir, Thanks for staying with us, we work hard to make our guest happy and appreciate your feedback!
4 out of 5
by A verified traveler

Basic but comfortable, good for a stop over

Posted 24 Aug 2019 on Hotels
Great for a stop over at Sandankan airport, close to the Orangutan and Bear sanctuaries. Staff very friendly and welcoming. The hotel is basic but as mentioned, good for a stop over. Rooms basic but comfortable and good for price.
Comment from Hotel Management
22 Mar 2021 by labuk hotel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
4 out of 5
by A verified traveler

Close to airport. Clean and comfortable

Posted 20 Mar 2019 on Hotels
Labuk was super convenient for our situation. It is close to the airport and provided a free shuttle service even though I called them to arrange it as we landed. They were already waiting outside by the time we collected our bags. It was clean and comfortable. The staff was very friendly and helpful. There's not a lot in this area, but we had some nice curry just across the street.
Comment from Hotel Management
22 Mar 2021 by labuk hotel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
5 out of 5
by A verified traveler

Good place to stay

Posted 12 Jan 2019 on Hotels
Great hotel for an overnight stay close to the airport. Friendly staff, free airport shuttle, close to many restaurants. I would definitely stay here again!
Comment from Hotel Management
14 Jan 2019 by Person in charge, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Posted 9 Dec 2018
In the room only two plug socket .. the room a bit dark , even though I switch on every light Ant every where .. 😔
Comment from Hotel Management
12 Dec 2018 by Person in charge, Hotel Management
We’re sorry you were unhappy. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 23 Feb 2018
Always come back here as it is near airport and food area. Bit far from the town centre. But not a problem if you have a car to get around.
Comment from Hotel Management
22 Mar 2021 by labuk hotel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
4 out of 5
by Norjanah

Posted 14 Sep 2017 on Hotels
Comment from Hotel Management
22 Mar 2021 by labuk hotel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
3 out of 5
by A verified traveler

Comfortable hotel

Posted 23 Nov 2016 on Hotels
Comfortable room
Comment from Hotel Management
22 Mar 2021 by labuk hotel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback